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November 2023 by Troy B.
I have never left a review for anything, but i have never had a company try to charge me for services they did not complete. At face value this establishment appears to be legitimate and in my past experience that has been the case. However, today I had a very different experience. I brought my vehicle in and one of the services I requested was an oil change. I was charged and paid for the service, however, when I got in the vehicle the display showed "oil service needed". I returned to the counter and informed them of the issue. They told me that it was an issue with my maintenance reset button. This has never been a issue with my car so I decided to verify the service by checking my oil. I found that the oil had not been changed. The oil was still dark brown (fresh oil is very light and transparent brown color). I checked multiple times. Again, I returned to the counter to request a refund, which was granted. If I had not checked for myself, I would have paid for service that was never provided. They had multiple opportunities to tell me the truth. However, they decided to blame my maintenance reset button on the vehicle. Very bad business practice and I will not be getting my vehicles serviced at this establishment any longer. If you will lie, you will cheat, and if you will cheat you will steal. Anyone who takes the time to read this review and you decide to proceed with this establishment, please do so with caution and verify the work to the best of your ability.
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October 2023 by aaron white
Michigan Auto of Woodbridge VA is a dealership with nice staff members that work there. Ahmad gave me an awesome deal on a Nissan. If you’re trying to buy a luxury, exotic, or sports car contact them.
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September 2023 by Nnaemeka Ogbonna
In October 2022, I began my dealings with Michigan Auto, eyeing a 2016 LWB Range Rover. After obtaining a quote, I sorted the necessary finances and was set to buy. At the lot, the vehicle sat unusually high, but no clear explanation was provided. The sales rep, Ahmad, assured me of a warranty and 30-day insurance. Trusting his word, I proceeded with the purchase. Ahmad seemed genuine, but his actions later puzzled me.That very day, as my wife and I returned to Hagerstown MD from Woodbridge VA, the Range Rover's front dropped dramatically within 10 minutes of arriving home. I informed Ahmad, who suggested waiting a few days. When no improvement occurred and Ahmad became evasive, 30 days passed. Eventually, with a suspension warning now glaring, he referred me to his uncle, a purported Range Rover specialist near Hagerstown MD. Support from Ahmad dwindled, and I felt taken advantage of. In the end, I shelled out $4500, despite having bought a warranty.I'm not advising against Michigan Auto, but if you decide to buy from them, ensure you're close enough for in-person visits if issues arise. Also, consult an independent mechanic to assess the car's condition. It's essential to be cautious and avoid potential pitfalls. Their tactics distressed me and seemed designed to sidestep responsibility. I'm considering a 2019 Audi A7 they offer, but my initial experience has left me hesitant. I remain open to working with them, provided they rectify their earlier misstep.
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September 2023 by Manny Bonilla
I just recently bought a 2017 Lexus is350 f sport from Michigan Auto. This is one of my favorite cars and I have been looking forever to find one. When I found the listing for this car, I was a bit skeptical at first because of previous car buying experience, but once I got there and spoke with Ahmad, I quickly felt very welcomed and reassured that I was doing business with an honest man. He was very friendly and helpful and spent two whole days, staying after closing time doing all he could to make sure I could go home with the car of my dreams. He was very transparent about everything and I could tell he wasn’t just there to make a quick dollar off of someone who doesn’t know better. He spent a very long time trying to make sure I was getting the best deal I could and I could really tell he cares a lot about his customers. I am extremely happy with the experience I had and that I was able to find such a clean car for such a good deal!
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September 2023 by Dekobe Lewis
Best dealer hands down !! Came in knew what I was looking for and Ahmad made the entire experience quick and easy !! I love my new LIFTED 2018 Tahoe Chevy Premier !!
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August 2023 by dnyce929
I Just bought this vehicle from Michigan auto all away from Florida I’m super happy car drivers excellent very clean luxurious,Ahmad make this transaction super easy and very professional! I totally recommended and hoping to make more business in the future!
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August 2023 by kec22980
Excellent experience from start to finish. Premium car buying experience throughout. The car was immaculate cosmetically and mechanically and Ahmad went well above and beyond to ensure everything went smoothly and the car was delivered even better than promised. We would not hesitate to drive the two hours again for a vehicle from Ahmad and his team. This is how buying a car should be done: no pressure, honesty up front, fair prices, and going above and beyond to look out for your customers! Thanks and all the best from K and D in Harrisonburg, Va!!!
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August 2023 by Adonica Pickett
I cannot express the gratitude and delight my husband and I had working with Mr. Ahmad Rahim during our recent used car buying experience. Not only was he professional and courteous but intuitive and engaging as he treated us like family. We left feeling like we were valued customers and now have our dream car. The pricing and detail to attention is noteworthy and we will share this dealer's info to our family and friends. We are forever grateful for his outstanding service.
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August 2023 by henrietta ayinor
Fantastic Car Purchase Experience!Rating: ★★★★★I recently had the pleasure of purchasing a car, and I couldn't be happier with my experience. From the moment I was referred to Michigan Auto by a family member to when i stepped into the dealership until and drove away in my new vehicle, everything was smooth, professional, and enjoyable. Here's why I highly recommend Michigan Auto:Ahmad Rahim was very knowledgeable in sourcing for financing and professional he was very friendly and treated me like family. Ahmad patiently answered all my questions and helped me find the perfect car that suited my needs and preferences. His genuine friendliness and lack of pressure made the entire process stress-free.Michigan Auto offered an impressive selection of cars, catering to various budgets and requirements. Whether you're looking for a compact sedan, a spacious SUV, or a sporty coupe, they had it all. The wide range of options allowed me to explore different models and make an informed decision. I felt confident that I was getting a fair deal, which added to my overall satisfaction.Ahma made the financing process remarkably easy. He guided me through the application and explained the available financial finance.I highly recommend Michigan Auto for their wonderful job.
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August 2023 by Everett Hayes
This was my first time purchasing a vehicle with Michigan Auto, but will not be my last. I usually use them for my vehicle maintenance of my other cars. I found myself in need of a new vehicle because the one I had was not sufficient for how far a drive for work. I spoke with Mr. Lee and Mr. Haroon, pointed me in the direction of Mr. Ahmad who is the auto dealer for Michigan auto group. I have informed Mr. Ahmad of my particular vehicle and details that I wanted and the price I was looking to pay. Now I have been looking for this particular vehicle for about 6 months. Wouldn’t you know it, Ahmad found the car I was looking for and was able to get me the best price I was looking for and he found it in a few weeks. I received great service and great response to my questions . I will be using there services in the future.
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July 2023 by Preston Shaw
A little late with my review, but better late than never! Bought this 2018 Lexus LX570 for my wife from Ahmad at Michigan Auto back in December, sight unseen, save for a thorough walk-around face-time with him. I had been searching nationwide for the right pre-owned LX, & not only did I find exactly what I was looking for, I found BY FAR the most unique factory LX 570 in the country, I know...& Ahmad knew that once I saw it, I'd buy it! He arranged the shipping to us here in Nashville, TN, & made the entire transaction as smooth as possible, considering the distance between us. My only complaint is he wouldn't budge off if the asking price because of that same uniqueness...lol! Would not hesitate to purchase another vehicle from Ahmad if he had something I just had to have again!
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July 2023 by Chris Asangong
Ahmad Rahim, the best customer service ever. really nice personality and very friendly and funny. Amad will make car buying experience so easy and effortless. i have never been to any dealership buy a car from scratch and get out in 45 minutes. really excellent interest rate even with interest rates these day very high. Ahmad makes you want to buy a second car just how easy and stress free he makes the entire process. I didn't even have to test drive the car i bought that's how confident and trustworthy Michigan Auto is. Please go there America for your car needs trust me you will say the same thing i am saying.Thanks again Ahmad!
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June 2023 by Antonio Marra
Didn't negotiate a cent on price when I test drove despite a strong cigarette odor, and clicking engine. Two weeks later, I have since received two notifications of a drop in price from the dealership. Ahmad was initially chill when I checked out the car. Beware if you are young and looking for a car or don't know as much about vehicles in general. Just because a car is the cheapest on market does not mean it is a fair deal!
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May 2023 by L. Isabel Cllaaus
I couldn't buy my car cuz at this very moment interest rate are too high in my opinion. However Ahmad was so professional and honest; that in the future I'm definitely coming back to buy one.
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April 2023 by Ikea Ashton-Trimmer
Haroon was excellent! He worked with us so that we could not only buy a new car but also maximize our trade-in value for our old car. He made the process smooth, quick, and easy. We will definitely be shopping with him in the future.
