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February 2024 by Rolando Maravilla
This AT&T store has the best customer service in the area. Of you're trying to find an att store where you want to be treated respectfully and get the best help on anything related to phones, this is the place to visit. The manager Martin is a great person and so are everyone in this store.
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February 2024 by Conner Tallent
The manager and the rep I had helping me were amazing. I may get her name wrong, but I believe the rep was Ariana. She was amazing, patient and kind. I had an issue with my sim card failing due to a phone I bought on Amazon, and she helped me figure it out and got me an upgraded phone when my Amazon purchase wound up not working. Huge props to her!
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February 2024 by Qasim Jamal
Good customer service, knowledgeable
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October 2023 by Mark Sparlin
Always a great experience with this store, the staff is super helpful and friendly. Very helpful in understanding changes to services and what they can and can't do (when you have to call ATT customer service). The only place I'll go for ATT needs.
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October 2023 by Ozra Hakim
Best customer service . Went to AT&T Potomac Mills . I needed phone accessory . Martin helped me to pick the right and best items . He provided excellent customer service , very helpful and knowledgeable . Thank you very Much Martin
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October 2023 by Leng Ly
The lady name: Ariana she was a amazing person. She explained every detail of whole processed. I have to give her 5 stars review.
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October 2023 by Jamie Lamb
The gentleman who helped us was amazing, I forget his name. He even called a few hours later to check and see how things were going with new setup :) We had a great experience
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October 2023 by Kenza Koné
John from the Potomac Mall was great!! He was so nice and patient and took the time to explain all the different options for me to get the SIM card that fits my needs. I will definitely be back and I hope to see him there :)
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September 2023 by Zineb Snoussi
The customer service is excellent. Ariana Muriente welcomed us very well, she was very attentive to our needs. She took the time to give us all the necessary information, which encouraged us to make the decision to purchase
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September 2023 by Anthony Maben Jr.
I would give it ZERO stars if I could. I have been an att customer for over 10 years, and I have never received horrible customer service from anyone like I received from Rodrigo Gutierrez like today. He was rude, and unprofessional. I will switch cell phone service, if I experience such horrible customer service again.
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August 2023 by Ian Dunois
Martin and Angel went above and beyond. We had visited other AT&T stores but none had the level of customer service that this office has.They spend time with every customer who walks in and do not rush them out the door.Definitely, asking for Angel or Martin next time I visit.
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August 2023 by Ornuma Lawson
At AT&T Potomac Mill , Woodbridge Va Ms. Ariana did a great job helping us. She was very friendly and helpful.
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June 2023 by Andranika Crudup
Angel and Ariana were amazing! Great customer service!
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June 2023 by Chantel Gonzalez
Angel at AT&T Potomac Mall was absolutely AMAZING!! He went above and beyond to make sure we were all set up from beginning to end, and I had a tedious task. He was so polite, patient, efficient and professional. If I ever need additional services with AT&T Angel is who I’m coming to.
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June 2023 by Cynthia Stringfield
Angel was AWESOME! He took time with me on the phone with Samsung until my issue was resolved. It's customer service like this that will keep me coming back. I refer people to this location all the time because of the GREAT customer service! Cynthia Stringfield
