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November 2023 by Lamont Sanford
This is not a TMobile store. They were late opening.
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July 2023 by Ronald Durham
Company has never been the same since they were hacked. Security is outdated, and hackers have more control over your account than you do..
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June 2023 by Salar Shirafkan
Great place to shop the most inexpensive cellular plans, phones, and enjoy EXCELLENT customer service. The biggest thing about this particular place is the above and beyond quality of customer service provided by the staff here. While I have always seen genuine care from all Metro PCS stores, Jackie still took it to the next level here. She patiently helped me with recovery very process for my apps and data, transferring procedures for a new phone, and all of my questions for almost 45 mins. She was nice, polite, caring, and professional at all times and didn’t blink despite the time-taking tasks. She looked up various solutions for my phone issues and applied them to help. She taught me new lessons and tricks that matched my needs related to my apps issues. I highly recommend this store because of its wonderful and helpful staff, will definitely come back for more shopping here, and will introduce it to my friends for their phones and plans. So, thank you very much, Jackie.One more thing, this store has more phone accessories and there is a higher chance of benefiting from its good incentives on them when buying a new phone here. Some shops have very limited accessories and, there, can’t offer much.Highly recommended.
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June 2023 by Madelaine Aquino
This review for the mobile T company in general, it is disrespectful that after you have been in a plan with them for 10 years, now you are forced to pay more for a plan if you want to make a trade-in because otherwise you do not qualify and they don't give you anything for your phone, which plan is the same includes the same but only more expensive, I think they should think carefully about their promotions and think about their long-standing customers
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March 2023 by Steve Johnson
Great customer service I love the way they make you feel when you leave.. Deals are excellent and so is the customer service I say again
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December 2022 by Daniel
I love the customer service I love how they always look for a way to satisfied the customer. If you’re looking into getting a phone or even wifi which is at a great price as well, I really recommend this specific store.
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September 2022 by Marci S.
Bought a simple mobile phone les than a month ago and was over charged 100 dollars for a phone and the woman was bragging on what a deal she was giving me also been having problems with the phone since I got it !!!!!
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September 2022 by miladis gonzalez
They have a good customer service i always come see karla she is very nice and help me with all my questions
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August 2022 by Ramon Ventura
I have had metro doe years i will totally rwcimwd the swrvice and the people that work ar this store they arw very helpfull and kind when helping customers
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July 2022 by Daniel503
I love the customer service I love how they always look for a way to satisfied the customer. If you’re looking into getting a phone or even wifi which is at a great price as well, I really recommend this specific store.
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July 2022 by Rickywallace232
Roxana was the best assistance ever and helped us out with everything needed !
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July 2022 by Maynard Brown
They have a very good service they are always ready to help the customer
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June 2022 by Kyle Whindleton
Do not accept anything they tell you is free they are stealing by saying that it comes with the phone it does not
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December 2021 by AnaG
They lie,They say to activate the line is $20( then can’t waive the activation)Then they tell you: we give you this tempered glass, (or this charger free) to which you say yes because is “free”. Once you check the… receipt they gave you, they actually sold you the items. Once you call to complain about it, they sinply say: come back to the store and return your items and we then will change you the activation this time. That is a shady practice: they selling items promising there are free to push up their sales. I reported it to corporateThey sold me a charger and now a tenpered glasss like that, i was told they were free
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August 2021 by Tameka Brooks
Please do not go to this Metro pcs!!! There no good. I got a new cell phone and told the guys to make sure he put insurance on the phone and he did not. My phone got messed up and come to find out the guy never put the insurance on there. When I tried to get help I could not get any help what so ever
