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April 2024 by Leticia Mitchell
Wonderful customer service and a wonderful experience! Lori helped us find the perfect mattress. We will definitely be shopping here again.
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April 2024 by Carlon Cary
Lori is a master sleep expert. She showed us the keys to a great night sleep. Very knowledgeable and friendly. To my fellow veteran's, she's the one.
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April 2024 by Camila Feiertag
Jay was excellent. Supremely knowledgeable of every mattress’ qualities. Never pushed a particular brand. He listened to our needs and pointed us in the right direction. Checkout was very simple and paying a little extra for the delivery was a no-brainer. Very impressed with the pricing, guarantee, and warranty. Definitely recommend this store.
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April 2024 by oren ancar
He was very knowledgeable and a great help. We were in and out with an order for delivery for a box spring.
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March 2024 by Nicole Turch
My husband and I had a great experience! Jay walked us through all the options and ensured we tried all the mattresses that suited us. He was very knowledgeable and not 'pushy' in any way!
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March 2024 by ashley bethea
Very welcoming from the time we entered the store. Very knowledgeable on helping us decide on the best mattress. We were in and out in 20 mins. I would highly recommend
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March 2024 by chris thomas
Great customer service from jay. Walked in and told him what I was looking for and he had options for me within minutes.
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March 2024 by Diane Sundholm
Shopping for a mattress was daunting for me, but Juan at Mattress Firm made the purchase effortless. He was very good at explaining different mattresses,the warranty and delivery process. Juan was extremely professional and I can highly recommend Mattress Firm if you were looking for a new mattress.
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March 2024 by Peggy Bowling
I had a very nice and knowledgeable salesman who's name was Juan. He was very patient with me and I received a very fair deal. He went over everything with me, and made sure I understood what I was signing. Very nice man and exceptional customer service skills.
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March 2024 by Travis Daniels
The sales associate Juan and Jay were both professional, friendly and really made the shopping experience super positive. They've earned my business for years to come. Highly recommend for your next mattress purchase.
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February 2024 by Max & Elise Simonsen
Jay was great to work with. Really patient and knowledgeable.
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February 2024 by Dr. C. Victor Herbin III
Juan was outstanding salesperson! Customer service was beyond stellar! When delivery team arrived and I incorrectly ordered wrong box spring, Juan displayed quick action support and responsiveness to resolve situation. Outstanding! I highly recommend this company for future business!
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February 2024 by McKenzie Hunter
Ask for Juan . He was patient , knowledgeable, and friendly.
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February 2024 by So Brown
I worked with Juan and he was polite, tentative and very knowledgeable. This helped me with my selection and my confidence in getting what I needed. A really good experience.
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February 2024 by Fareya
I had a great experience with this mattress firm. My sleep expert Jay was straight to the point and showed me exactly what I wanted to see and was very lenient with the whole experience overall. He showed me the mattresses with the best feel and price. Delivery was great, they called to schedule and confirm and came right on time.