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November 2023 by Travv Caple
These guys were awesome! They took great care of all of our stuff and they packed everything up exceptionally well in a very timely manner! Literally had our whole apartment packed up in a day. They were very professional and great to talk to! I, without hesitation, would hire these guys again!
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November 2023 by Brandon G
This was by far the best moving experience I've had- I was worried because it was a 3-person crew, but they were an absolute well-oiled machine! To make things even more interesting, they were from the country I just returned from... all were absolute professionals, on-time, and took extreme care to make sure nothing was damaged. I've dealt with companies that sent larger crews out that were no where near as productive as this crew- this felt like my family was moving me... when it's time to move again, I hope to see this company (and crew hopefully) again! Muchísimas Gracias ??????
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October 2023 by RAY LANE
The crew was fantastic! They were fast and accurate. They took pride in making sure all my items were carefully wrapped, labeled and packed neatly. I gave the 5 stars because they deserved it. Thank you.
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October 2023 by Allison Schleisman
While it did take three weeks to get my shipment from Baltimore to Arlington, the staff were responsive to my phone calls and e-mails and the movers were so easy to work with on the day of. They arrived early and helped put together every item I needed reassembled, and as they brought my items up to the apartment, I was able to unwrap box by box. They disposed of all empty boxes as well and even helped me take some items to my storage unit. I would absolutely recommend them!
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October 2023 by Macobey Caleb
I believe they did a good job packing. I haven’t received my shipment to unpack yet. They did pack my 2 bedroom apartment with a large storage unit in one day.
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October 2023 by Christian Waugh
This crew was phenomenal to work with. They were quick, efficient, and handled all of our belongings with care. Our family was overly impressed with how well they did and grateful to have had them handling our pack and ship. Thank you again, guys!
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October 2023 by Carolina B
Ana, Alberto & David were the BEST!! Friendly, professional, arrived on time. Generally just very nice people. They unpacked for us and when they noticed damage (by the original movers), they informed us and made a note. They went out of their way to assemble furniture and, when we were missing screws, they found solutions instead of just telling us they couldn’t complete the assembly. I’d be happy to have them again - for once, a POSITIVE experience with a company!!!
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October 2023 by Bradley Crysler
Wish we could give them 10 stars. They unloaded our stuff from a PCS. We were so impressed. Actually enjoyed their company & conversation. Didn’t want them to leave lol Family owned business.
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September 2023 by Matthew R.
Comment on move by Tailored MoveTailored Move staff provided one of the, if not the best move I've ever experienced!! (and I've literally moved 27 times in the last 40 years) The coordinator Carla was amazing and worked with me as we were traveling out of the country up until 2 days before the move. This could have made this even more stressful, but Carla clearly understood the needs and the timeline and went above and beyond to ensure things worked smoothly!!! Best coordinator I've engaged with!!!The packers showed up Monday on time, they immediately assessed the work and began packing up the house. The three women were done packing up our entire 3 bedroom/3.5 bathroom house in 6.5 hours! They were extremely careful with our belongings and communicated the entire time they were at the house. On Tuesday the movers were on site at the scheduled time and by noon time had packed up the entire house into a truck. They were extremely careful not to cause damage to the house. William, the team lead was very organized and in control of the team and the work being done. HUGE kudos' to William. As this was a local move, they immediately drove from Alexandria, VA to the new location in Washington, DC. Again they immediately got to work. Most of our belongings went into a storage POD on our property and they were extremely sensitive to space conservation. William is a Tetras Pro!!! What didn't fit was supposed to go into our basement, but the building contractor was behind. The team worked with me to identify an alternate solution in the house and paid particular attention to ensuring things were stacked in the center of the room in the house so as to not disrupt contractor work.Both teams had a clear lead and work cohesively and to get the job done with no disruption at all. I would HIGHLY RECOMMEND tailored move to anyone moving local or long distance.
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August 2023 by Miguel Vazquez
Ana, Alberto, and Eddy did a great job delivering and unpacking my household shipment. I can tell that they care about other people’s property as if it belonged to them. Very nice people. Thank you.
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August 2023 by Tatyana B.
Packing to move overseas was smooth with no damage to the doors of the walls.
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August 2023 by Megan Myers
Overall good. First PCS, weight calculated to be about 1400lb and only sent 1 person to deliver/assemble. Other than that, crew was very friendly and professional. Communication with coordinators was timely and informative.
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August 2023 by Chris Jones
As a military service member, I understand that we don't have the luxury to choose a moving company. What I don't understand is the transportation service provided to delivery my house hold goods.The initial delivery was a mess, inconsiderate, inconvenient and unprofessional. Half of my house hold goods were delivered. The team verbally mentioned they will deliver the rest of my shipment the following day by 9 a.m. I had to call the office that morning to verify that my shipment will still be delivered. I was informed that Teams can not verify or have any so about shipments being delivered. I was told somebody will check on where the rest of my house hold goods were and they will notify me to set up a date for delivery.A weekend passed and guess who showed up at my door step, the moving team with the rest of my shipment. No phone call, email, text or message bird, NOTHING! During the delivery the team was in such a rush they only put my bed together, left boxes with my house hold goods in them in the middle of hallways, furniture left in places where they weren't directed to put and left trash from their truck in the middle of my driveway. They left my couches on THEIR SIDE in the middle of my living room when they couldn't fit my couches in the basement.My shipment barley crossed the 3,000 lb mark. So it wasn't a lot of stuff initially. To mishandled my house hold goods, fail to effectively communicate and exercise professionalism was just entirely too much for me. When all of this is avoidable. Luckily for me, I'm retired so this was my last experience with moving companies. What a way to go out though. At least I have my house hold goods and I can move on.
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August 2023 by Jonathan Brown
I have conducted 5 moves and this was by far the best. Our movers were prompt, communicative, careful, and professional. I can’t say enough good things about Tailored Move.
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July 2023 by Paul C.
Great group of hard working professional.they were careful and considerate, with our belongings. and didn't damage anythin. Thank you