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October 2024 by Lucy Diaz
Omg !!! The amount of patience these ladies had with me, jeezus , what a blessing. I guess this is why women don’t pick out rings because we are hella picky but the sales reps here were extremely awesome and so caring. Took care of my order and were super helpful with knowledge of the settings and diamond sizes. Thank you. Truly recommend coming here.
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October 2024 by EJ Chavez
I bought my husband a watch online and selected for store pick up at the Potomac mills mall location in Woodbridge, VA. It was delayed 5 days. The online customer support reps were nice and tried their best BUT wow today this morning around 10am on 10/9/24 when we finally went to pick it up the older African American lady named Karen working there had a horrific attitude and waving her hands all around. Not friendly or welcoming at all, attitude galore trying to show out in front of young woman she was working with. I approached her with a smile and said hi, I have a pick up and Karen immediately snapped and demanded to know if it was an online order waving her hands all around trying to make me feel stupid. I didn’t know what she needed the order number or my name, she just had a neck and eye rolling problem and was snappy with me like she expected me to read her mind and know exactly what info she needed off the bat. Karen was impatient, negative, and without looking first said oh we didn’t get it yet but it was there. She snapped at me asking if I even received a call to pick up but I had an email confirmation for pick up. It’s like she just wanted to discourage us from picking up because she didn’t want to put the effort and work due to not getting commission for this sale. Horrible and distasteful customer service. She just seems like she hates her job and doesn’t want to be there or help others. She can’t even say she needed coffee or was having a bad day because you never treat a paying customer this disrespectfully and poorly. Sorry Jared’s it’s one thing my order was delayed but your rude employee was the cherry on top. This is my last purchase.
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September 2024 by Kimberly Mitchell
Karen F. Was fantastic helping my husband and I find the perfect wedding/engagement ring for me. She was so patient and kind. I will definitely return to her in the future. :)
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August 2024 by Brandy Schlegel
Tayyaba was fantastic! She has helped us many tikes, always warm and welcome and always sharing the deals that they have. Our favorire Jared location
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August 2024 by Hadafe Tube TUBE
Khady and Karen are both helpful.
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August 2024 by Chris Mundell
THIS IS THE BEST JARED EVER!!!!
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August 2024 by lloyd thomas
Excellent service from Tayyaba!
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August 2024 by Lizett Culley
I loved the customer service and the attention I got from Karen Fowlkes. I highly recommend her.
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August 2024 by max davis
Worked with me to ensure I got what I desired and went the extra step to help get it on time !
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August 2024 by Jessy Corea
Love this place I always get my jewelry here
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August 2024 by Harvey g
Tayyaba provided very good service and jewelry at an excellent price. Thank you ?
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August 2024 by Monica Santa Ana
Karen was super helpful!
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August 2024 by N M
Great customer service, high quality jewelry with fair prices. This is my go to jewelry store for gifts and myself!
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July 2024 by Zandria Johnson
Potomac Mills - Jolene & Katie were friendly and professional!! They assisted my husband and I with a purchase of his wedding band. We were treated with top grade respect and Courtesy! We Will Always Patronize This Establishment Because They Showed Us That They Cared! Thank You Jared!!
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July 2024 by Alex Maranon
Jolynn, was a tremendous help. She not only helped me find the perfect wedding band, but a matching piece for my other ring finger. She is very knowledgeable and answered all of my questions. Highly recommend!
