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April 2023 by DeeDee Kelly
Past years have been ok but this year will be my last with Jackson Hewitt. It took me 5 hours to get my taxes done- 3.5 hours of waiting for my appointment with no communication, it was hot, no bathroom, etc. I ended up having to drive to another office to get it done. The two stars is for the guy who actually did my taxes and he was fine. I understand things can happen but they need to have a communication plan for these things- I would have been ok if they told me ahead of time there was a delay and they would text when it was my turn instead of doing nothing.
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March 2023 by Dee K.
I've used this place for the past few years and mostly it's ok- but this year not ok. I had an appointment for 11am and now it's almost 2pm and I'm still sitting here waiting. I am hungry and it's wasting a large part of my day. There is no urgency or care for people's time.
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March 2023 by georgia mendes
Professional and quick service!
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March 2023 by KBL
Very professional service
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March 2023 by Aimable Habinshuti
You don’t listen to customer you just do whatever you want, I need to comeback and do my tax again. You use old man who have eye problems errors everywhere in my tax return. Am Aimable but tax return is for christiane
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February 2023 by Samantha Thoms
Great service, professional and easy
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April 2022 by W D (DJPANAMA1911)
Suzanne from the Mapledale Plaza, Dale City, VA, was very friendly and helpful eventhough the corporate site made a mistake during the Easter weekend. She explained and helped me to complete my taxes. I will return because she treated me as important as my taxes and was utmost professional!
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May 2021 by Renee Strunk
I have used them for several yearz until 2019 tax year. Their prices doubled because they had to deal with taxes on sale of rental house. This year went elsewhere
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January 2018 by Marvin Marin
Siempre hacen espacio para mí...
