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March 2024 by Fiaz Ahmed
I got bad experience to came in office I have 3:30 appointments with Nostalgia she handover me untrained tax agent.she wast my time .she said I will charge $50 but she refused to give me estimate she started demanding $600 hundred to prepare my tax net time I will no visit this office
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April 2023 by Toi Williams
Mrs. Nostalgia was great. She has been very helpful with my taxes in the past. I have been using TaxAct, the last couple of years. I really admire her. She is kind, pleasant and thoughtful. Glad I met her years ago. I would recommend her to anyone.
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March 2023 by Janice Blair
I have been with Jackson Hewitt for over 20 years. They have the best customer service. I am always satisfied with the service I receive from the company. They are always accurate on my return and make sure I get all that I am eligible for. They have a very personal and family atmosphere in the office. I just love JH! They are the best hands down!!!
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March 2023 by LadyJ Movement
Mr. Mason is so awesome and really patient. I had some questions and he made sure he contacted me, kept me updated. Really amazing man. Thank you
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March 2023 by KevooBerserk
Angela was the person we worked with she is the most amazing person ever she mad e us feel welcome and like family we are diffidently coming back just because of her
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March 2023 by Krystin Bowie
Service was great , quick and easy . And the people that work here were so helpful . I will definitely be coming back here every year . Great experience !
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March 2023 by Jarvis Wilhoit
Did a great job. Very professional. Been coming for years never let me down
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March 2023 by mic walker
I have gone to the dumfries location for years and wanted to this year, as they have always got me taken care of and been professional in doing so. They had some technical issues there, causing me go to this location. The guy who did my taxes this year seemed frustrated that I set up an appointment online. He rushed thru my stuff, making me very nervous that something may be wrong(TBD). And at the end of it all wanted to charge me $700 on what ended up being a $1400 return. I was shocked. First at how little I was getting as a single parent. Second at how the price had sky rocketed from last year to this year. He then took 150 off, which is still hundreds more than I've ever paid. I'm awaiting to see accuracy, etc on my returns, but from the attitude and ridiculous pricing I can't imagine ever using the service again. Extremely disappointed.
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February 2023 by B Mover
I go here every year to file my taxes. I have never had any issues and the people are so warm and caring. And give you all the information needed. They are like family! Thank you Jackson Hewitt!
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February 2023 by Tim Giles
The best expereince I ever had with a tax prepare!
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June 2022 by Donniell Bradley
I’ve been a customer at Jackson Hewitt for almost 20 years. Excellent Customer Service, professionalism, and everybody makes you feel right at home. Thank you very much Jackson Hewitt.
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April 2022 by JESSICA JACOBS
We had an appointment for 11am and when we arrived, the lady at front desk told us that we need to wait one hour or so cause the 10am customer just started... so who ever was late it is not fair that you don't respect the time of others!
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April 2022 by Leya Reaves
Always there to give excellent tax advice and guide me through the filing process seamlessly!
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April 2022 by Ron Lawray
I have been getting my taxes prepared at this one location for over 20 years with the same preparer, Mrs. Cynthia Hill.That should tell you all that you need to know, but l will tell you a few reasons why!She has always been professional and Never fails to tell me about things l can do to reduce my tax bill, which anyone would be thankful for.Due to being away for 3 weeks, l got my taxes prepared TODAY...My wait was one hour over my appt. time, for which she profusely apologized for...But this not being the norm and only once a year,Who's complaining!!
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March 2022 by Michelle Hooks
Ms Cynthia is the best at Jackson Hewitt by BJs. Titus isn’t too bad himself