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“This store deserves major recognition, I came in for a upgrade, not knowing it would take longer than expected… but all the employees that assisted me were great did not have a problem with any of them! Shout out to Sam who assisted me first Khalik who also tried to help and then the manger Melissa who finished the job, appreciate all of the hard working employees at this store!”
“Excellent customer care from Mr Michael Hughes at the Potomac Town Center Xfinity store. He was kind, patient, knew what to do to transfer my phone number to my new device and he was quick. Hope you all have more in store agents like this gentleman.
*Good Experience *”
“Tahir from this location provided exceptional service, assisting me seamlessly with my phone upgrade and helping me choose the perfect Apple Watch and iPad. His knowledge and patience made the entire process smooth and enjoyable. I highly recommend Tahir for anyone looking for outstanding customer support at Verizon.”
“Had a good experience when we had to trade-in and add new lines. It was a little busy but the manger Nick was very helpful, knowledgeable and customer focused. Fantastic employee!”
“My wife and I had a great experience at this store. Michael really came through for us. Explained everything in detail and answered all the questions (easy or hard) that we had. Highly recommend.”
“Dave is fantastic!!! We came in to upgrade a phone and Dave went above and beyond to make sure we were satisfied! He was so patient as my daughter took her time, literally, trying to figure out which phone and what color. You know how Apple can be, so he made sure the phone was backed up on the old device. The new phone needed a software update which he took care of as well as making sure all the contacts, pictures and apps were loaded onto the new phone. He was very thorough from start to finish. He made what could have been a stressful transaction easy breezy. If I could request his assistance every time I have to come to this location, that would be phenomenal.”
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“Came in with several issues and David the TMobile specialist was able to solve all my problems. Fantastic service and would highly recommend him if you need help!”