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February 2024 by T C
Very clean, very nice hotel. The staff is so nice and helpful! Plus, the breakfast was great- love those cinnamon rolls! I will definitely be back - highly recommend!
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February 2024 by J Bock
I had a pleasant stay here. It was as clean as you could ask for. The breakfast was very good with many options available. I'd stay here again.
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January 2024 by U&I Plus Latin Band Ramirez/Galarza
FAMILIES WITH CHILDREN DO NOT BOOK HERE! This hotel has drug users living on premises and that activity is supported by the establishment. Front desk staff was very rude and not customer service friendly at all (I checked in during the evening) Cancelled my stay and booked at another hotel. Privately owned chain.Safety: Not safe. Obvious drug usage by extended stay tenants on the premises.
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January 2024 by James Meyer
We were a late arrival and were greeted professionally consistent with the brand. Thank
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January 2024 by Joy Rodriguez
really friendly front desk staff and clean room, convenient location, breakfast included they had a couple healthy options
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January 2024 by Scorcher The FireHog
Second time I've been here .Christmas week very noisy for being half full.heard yelling next door called the night clerk never did anything.lalso heard loud music from the floor beneath me.
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December 2023 by sweetlil3
clean & conformable like
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November 2023 by Emad Abdullah
Great staff nice
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November 2023 by Din Famous
I recently had the pleasure of spending a night at this hotel, and it exceeded my expectations in every way. The location is fantastic, offering convenience without compromising on tranquility. The cleanliness of the facilities, including the pristine pool, contributed to a delightful and refreshing stay. The attention to detail in maintaining a neat and inviting environment truly stood out.The service provided by the staff was exceptional – friendly, attentive, and always ready to assist. Moreover, the highlight was the breakfast; it was not only delicious but also offered a wide variety to suit different tastes. Overall, my experience at this hotel was exceptional, and I highly recommend it for anyone seeking a comfortable and enjoyable stay.
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October 2023 by J.B. Farrell
Housekeeping was fairly good. Even on a floor with a bunch of Middle School boys it was mellow. They posted a security guard on our floor.The maintenance crew was unable to figure how to fix a toilet after multiple requests.
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October 2023 by Jvwc vwc
Everyone was very helpful and friendly. Free Breakfast was good and there was a wide variety of choices. Room was comfortable with plenty if linens. I highly recommend.
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October 2023 by Hamza Ahmed
The guy that worked the front counter a total j**** We asked for a early checkin and didn’t even ATTEMPT to help. We are coming from another state and we are exhausted. He showed no empathy and kept saying all the rooms are unavailable until 3pm, it’s the standard check-in. We offer to pay extra too.Ways he can improve.. ATTEMPT TO HELP, ATTEMPT TO CALL house keeping, he did none of that. And show empathy!At 226pm he came to use (bc we were sitting in the lobby for 30 mins exhausted, my wife had her head down sleeping) and Got use checked in a room that has a weird smell, moldy. Room number 104. He sincerely apologized and found another room that was AVAILABLE! The new room had no smellGave a two star because he apologizedMy response to the your comment:Please response to—Why did you give us a moldy smelling room, 104? Please make sure it’s not smelly for the next customer.And yea if there’s tables open at a restaurant, the restaurant employee almost ALWAYS ATTEMPT to check to see if there’s an open table. My problem is you DID NOT ATTEMPT TO HELP. When we asked you didn’t even touch your computer. I was not demanding to be checked in early, we were simply asking, is it ok to ask? Without you being a jerk?And you need to double check when you check us in. It was not “40 minutes” early, so please do not lie.And thanks for accommodating for the 30 mins, I truly mean that!
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September 2023 by Leonard R.
As much as I like the Holiday Inn Express hotel chain, this one had issues with one major failing: The A/C in my room struggled to maintain a 72 degree temperature (and no colder). I had to keep the window blinds completely closed all day, turn off the mini fridge, and minimize the use of the TV and room lights. Even with those economies, it was 75 degrees at 10 pm (bedtime) on Friday and 76 degrees at 11:00 pm on Sunday. I talked to the front desk five times. The responses ranged from having me reset the unit on the plug to absolutely no help at all, just smug indifference. Additionally, the shower water pressure was almost non existent and the buffet room was small and crowded. Certainly not the best Holiday Inn Express I have ever stayed at. I spoke with the manager on the way out and he assured me that the A/C issue should have been handled differently. On the plus side, the hotel was very clean and quiet, with dozens of good restaurants nearby.
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August 2023 by victoria mancini
Awesome place we stayed 1 night and honestly they were super sweet when we got there... The front desk were honestly the sweetest with my kids too ... Clean and breakfast area also very clean and good ? would recommend this place and will definitely go back again ?
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July 2023 by Neil Parham
The hostess tried but she had too much going against her. The first room we got had a leaking ceiling. Then at midnight the hostess called and knocked on the door repeatedly until I answered to keep her from waking up our kids because she had to confirm who was in the room.Then the cleaning staff came right into the room at 930 am when checkout isn't until 11.This place needs to get it together. We won't be staying again.
