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February 2024 by Amrita Banerjee
Good collection with various styles. Some items had a lot of discount... the regular prices are too high.I got two jackets and a t-shirt. The customer service is okay.
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June 2023 by Swati Balani
Collection is good but the customer service is the worst. I feel they are racist. I had asked the associate to check the price, to be accurate first 3 shirts and then the 4th one. The associate Becky got so upset as to why am I asking her to check price. To calculate it myself. I said mam the first 3 shirts it was on the 50% rack but the price you told me is more than 50%, So I just wanted to know even if the 4th one is the same deal. She just rolled her eyes. It was not even busy it was a slow Wednesday afternoon. I bought all the 4 shirts but just wanted to update that BECKY is the worst customer service representative at this store.
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April 2023 by C Y
Terrible customer service, dirty store, items not stocked and the music is too loud. Learn some respect and how to handle criticism. We customers are the ones who make sure you get paid, remember that :)
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April 2023 by Diana Pinacho
Employees are super rude. They don’t help you at all, they just look at you really bad like they are just judging you specially two Latin girls. I’m not coming back to this location ever !!!
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April 2023 by Bisma Baig
Very friendly staff there was a girl Becki she was very efficient with what she helped me with very beautiful smile and welcoming good job girly. Great clothes
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April 2023 by Jasmine Barrientos
This store was super racist we arrived at 8.20 pm Potomac mills and after seeing us looking at clothes and choosing a couple they decided to close their fitting rooms somehow another person tried clothes at almost 9pm though ! When I asked why the manager couldn’t get an answer just gave me an attitude. The manager was super rude the majority of the employees were super loud screaming their private conversation about their friends and boyfriends giving a doodle scott about the customers. I felt I had entered a CHOLA market in LA ready to punch ? and fight ????yuck ,,,they were so agresiva that I decided to start recording ,which is an oxymoron considering that they are racist yet the only people that predominantly buys from them GUESS ???is Hispanics and Blacks and their manager is also black but there are blacks racist to Latinos regardless.
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April 2023 by C B
Terrible customer service, dirty store, items not stocked and the music is too loud. Learn some respect and how to handle criticism. We customers are the ones who make sure you get paid, remember that :)
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December 2022 by Shanda Felix-Brown
It is such a shame that when you decide to put a review, you then come across something similar that you experienced. We were about to check out and came to the counter to a very unpleasant dark skin lady. So our cards won’t go through as we were visiting from abroad. We have had this experience with guess in the US very often so we made sure to have cash just incase. So I tried another card just to see if maybe it would go through. The lady handed me the receipt silently with her UNPLEASANT FACE. So I was like “thank you” because again there was silence so how could I know the card didn’t went through? So when I said thanks miss lady (with an attitude) says “it did not go through”. So my response was “how would I know that if you don’t say anything”. I am sickened by this type of behavior! We (the customers) are NOT BEGGING you for anything! We come to spend our money, the money that helps pays you!!!
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December 2022 by Tammy Bryant
Great clothes and very helpful sales associates.
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October 2022 by W E
I would never be back to this guess location,they have a very rude lady here supposedly she is the manager but she need to take a training and learn how to treat costumers,I drive almost two hours to come to this location to do a return and abuy some other stuff I love this mall but I never had a bad experience like I did today at the guess store, I hope she see this n change her ugly nesty attitude
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May 2022 by Fernando Avilés
The worst life experience!! ?? I wanted a summer shorts, it was just matter to try one or two but the manager a lady named Jerrie , she didn't let me do it, 30 min before they close.
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April 2021 by Tony Remmington
This is one of the best priced stores in the mall.
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January 2021 by EmZ B*tch Tv
I got a nice outfit.. I'm SwagSurfin G?
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August 2020 by Javier Parga
Love it
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July 2019 by Shaneka Johnson
In love with my high-waisted jeans haven't wore them yet
