GameStop receives mixed reviews from customers. Many praise the exceptional customer service, particularly highlighting the efforts of staff members like TJ and Skylar, who have been described as friendly and helpful. Customers appreciate the quick resolution of problems, with one reviewer noting a switch issue was fixed in just five minutes. Another customer commended the store for having the last Xbox Series X available during a busy holiday season, while also acknowledging the hard work of the staff despite being overwhelmed. However, some feedback points to a more average experience, mentioning a lack of exclusive items and a body odor issue in the store. Overall, the business is recognized for its great staff and positive atmosphere, making it a preferred choice for many customers.
Really dig that GameStop is dealing in MtG goods. Walked out with a pretty decent selection of singles
February 2025
TJ went above and beyond with his customer service skills . My problem was fixed within 5 mins. I had a problem with my switch and thought we have to buy a new one , but TJ came through . Never ever have I ever experienced service like this !! Thanks TJ
January 2025
Skylar is awesome. Spoke to a few other stores and even the one right up the street and they were super unfriendly. But this address in particular Skylar is the man you want to deal with to get all your stuff answered.