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October 2023 by Oscar Lazo
Be aware do not buy from this store. They will sell you fake fragrances. I bought this cologne once you use it the smell goes away in 15 minutes. Don’t waste your money on fake products. Once they have your money no refunds.
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July 2023 by Sara W
This store has so many amazing niche perfumes, and amazing deals. The store manager, Shanelle, is very knowledgeable and has great fun energy. You can tell she loves what she does. That is now my perfume store.
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May 2022 by Blaze Barren
I went in just browsing but the sales clerk was incredibly rude. She was arguing with an unhappy customer and I was just looking at the clearance rack by the back of the store. She stopped mid conversation with the unhappy customer to come tell me I was standing too close to the rack. I explained I was trying to see what they had on sale and she rudely told me to move away. I will never shop here as the prices are very high and the staff is unprofessional and rude! Go to fragrancenet.com, they have much better prices.
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September 2021 by Khalik Ware-Grogan
So I just came in the store to just look around. I was not only greeted nicely but was also taken care of with the best customer service of by Cynthia Ortiz. I was asked if I was looking for anything specific and I replied no I’m just looking. Some reps say okay and leave you alone other reps kind of follow you around the store and make you feel awkward but CYNTHIA with her amazing customer service asked me if she could recommend different fragrances to me. I said yes and each fragrance EACH of them was amazing I wanted to buy everything she showed me because it smelled that good. Once more thank your miss Cynthia Ortiz I’ll be coming back and hopefully she’s there to recommend some more fragrances. Outstanding customer service, great environment and amazing workers.
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March 2020 by Kevin Sanchez
Good place
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March 2020 by Les Kober
Excellent products and great prices.
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March 2020 by Mike Amsa
Best price guarantee
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January 2020 by Reuben Lockridge
Products are up to date. They had what I had been searching for.
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December 2019 by Thomas Manson
Terrible customer service. The lady was so rude that I ended up walking out. Funny thing is...they had a deal for ‘buy one get one 50%’. However, when i went to another fragrance store ( with much nicer ppl), I bought the same two colognes that I was going to buy at fragrance outlet, and the prices came out the same exact total! So the bogo 50% is total bulls***. I would find another fragrance place if u can
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December 2019 by Nishit Panjwani
Not at all surprised with the bad reviews about poor customer service as I witnessed that myself yesterday. No return policy and upon asking questions about it the employee (Reyam) got so defensive that she asked me to leave the store. Lol! Poor people- seems like they don’t have their own bills to pay.
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November 2019 by Adonnis Goldstein
I went here with a friend. I didn't even know this store was there. They have a large variety of fragrances; especially the ones that I use. I haven't been able to find my favorite fragrances at any of the stores I've been to since moving to West Virginia. Disappointing. But this store did and they had them at reasonable prices. I was finally able to get what I've been looking for. The staff was on point, friendly, and helpful. I was extremely pleased with the staff and their wide selection. I love Obsession and Opium. Unfortunately, here none of the regular stores that I used to purchase these from in Fairfax County, carry these here. I was overjoyed to finally be able to find them again. And they were cheaper than the stores in Fairfax County. If you're looking for a particular fragrance you can't find, definitely go here. If you're looking for a new fragrance, go here. You'll be happy you did.
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November 2019 by Vee Gibbs
Love this place, not so many perfume choices though.
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June 2019 by Austen Hernandez
They carry Chanel which is a very big surprise for a store like this, also other discontinued fragrances. I liked this store amazing customer service
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April 2019 by Gina Wynn
I really like this fragrance Outlet every time I go they have exactly what I want.