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January 2023 by Kristopher S.
Hands down the worst customer service I've ever received. I came in looking for a simple sink fitting with the correct size measurement and part number. Instead of looking it up the part number they had me go to isle 10 and look for over 30 minutes. Then they offered help to find it and after a minute of helping me. The counter rep I was working with walked away to help a delivery driver. Not to mention I was in the middle of a sentence when he walked away.... Thought I'd give them a try, I'll stick with Home Depot and Lowe's. At minimum there employees search the part numbers and can give me an answer within minutes.
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June 2022 by Gregory A.
Purchased 4 toilets and wanted them delivered. Toilets weren't delivered, and the 4 people working didn't seem to want to resolve, requested a refund. Big box store here I come. Never again.
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June 2022 by Wayne
Shelves almost empty. Employees seem pretty apathetic
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June 2022 by Ivan Cuevas
They are always very professional and knowledgeable
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April 2022 by Anthony Morgan
None of the items have prices on them. Three total employees at the counter. One of the employees was not actively working with customers (he was on the computer). I waited in line for the other two to finish helping others to ask about items (spending over $20k on a few new bathrooms). After the lady finished her customer, she look at me and my wife and took off through double doors without saying a word. This place doesn't need customers? I'll just check with competitors!
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February 2022 by will allen
Oh baby they, They got what you need. They say he's just a friend. Yeah they say he's just a friend.
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November 2021 by Mike Orehowsky
Best supply house period
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September 2021 by AndyZ Shoultz
Confusing due to lack of assistance from hvac dude.Thanks to the young guy at plumbing I could add items. Prefer to create a new invoice under the same P O next time, however.
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April 2021 by Andy Shoultz
Confusing due to lack of assistance from hvac dude.Thanks to the young guy at plumbing I could add items. Prefer to create a new invoice under the same P O next time, however.
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January 2020 by Phil Sarnecki
Glen in Pump and Well support was exceptionally helpful. Had the parts I needed sent to my house from the distributor ASAP. Great service
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May 2019 by Enmanuel Menendez
I was trying to get a part for my AC unit, first I didn’t have a account, After I brought the account, they didn’t sell it to me, that’s not fair, I really need that part, it’s getting very hot and I don’t have AC at home , I have two little girls and my wife, they are waiting for me .
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April 2019 by Tito Hernandez
Manager is awesome and very helpful
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April 2019 by Fidelity Management Group LLC
Good customer service..
