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November 2023 by Chen Chen
Great experience working with Arsim. Farmers has been having issues bundling our home and auto, we were sent around different customer service departments for a month and still got charged almost $1000 for losing the discount. Spoke to Arsim who found a way to have the problem situated very efficiently, and he’s very responsive. Highly recommend.
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November 2023 by William M
Very poor customer service. Sent me a quote with a higher deductible and price that was higher than the Farmers site. When I asked about it he replied "If you say so... "
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September 2023 by Wang Xu
Arsim took care of my home and auto insurance after the first quote directly with Farmers didn't go through for whatever reason. I really appreciate he walked me through all the details needed and got everything sorted out.
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June 2023 by Jose Castillo
I am very grateful for the experience I got with Mr. Arsim, very professional and answers all questions.
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April 2023 by Charles Sturdivant
Very rude, condescending, and deceitful. I called his cell as he contacted me after I did an online quote. I was telling him that I wanted coverage like I had in place already by another provider. I was treated like a kid, and when I was telling him things that I upgraded in the home, like windows and water lines, he was telling me I didn't ask you that. After I had had enough of his rudeness, I hung up. I then texted him asking to speak to his manager, I got no response, so I called the office, and he acted like he was another person when I called. When I called him out on it, he then called me crazy and Loco. I told him how ignorant he was, and yes, I did curse at him. I said I would contact Farmers office and tell them of my experience with him his reply was they won't listen to you, can't do anything, and neither will Farmers you're crazy. I see how you attack people with a negative review, so please do the same with me as well. You will see I am very balanced with reviews. I did contact Farmers, and I hope that they did the right thing.RESPONSE TO OWNER. Shame you didn't talk about your deceitful nature and your very condescending tone. Also, you lie about what you said about calling Farmers directly. As stated in my review above is the comment you made. You were no where "cool as a cucumber" as you raised your voice as well. I choose not to do business with a condescending liar, as that would be counterintuitive. Nice attack tho. You definitely need to work on you. You can't be the victim all the time.
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February 2023 by Joe Bourjeli
Arsim has been super helpful at finding me the right insurance policy. He is very polite, professional and a pleasure to work with. Arsim did go above and beyond to find a policy that is ideal for me. This is why Arsim is my go-to for insurance policies. Highly recommended.
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December 2022 by Brian Seibt
Arsim was incredibly helpful in helping me with my insurance needs both for my home and cars. He is knowlegable, courteous, and highly responsive. He takes the time to explain your options to find the level of insurance that fits your needs.
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November 2022 by Fariborz Jahansoozan
He was a great person with utmost PR. I indeed appreciate it vey much that he spent good amount time to go over with me in every detail of my need to provide me the best quality information to choose what’s best suits my situation. I enjoyed his humour and patience. I definitely would refer him to others if I was asked who would be the best agent to provide assistance. God bless him for being such a wonderful and knowledgeable person on his job.
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October 2022 by Reggie James
Great customer service, prompt response to any inquires
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September 2022 by Art Richards
The process was effortless, Arsim was professional and provide me step-by-step guidance. He was able to work with me online to get the documents completed and signed. I dod not have to drive to his office.
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June 2022 by Larry McGhee
We switched to Farmers last year after being with another carrier for over ten years. We shopped all the big-name insurance companies. Some were less expensive. This was at the height of the pandemic. Arsim agreed to meet with me in person safely. That meant a lot to me. He is very knowledgeable and guided me through the coverages and needs of our policies. He is always very responsive by email or phone. We were able to save some money while receiving additional coverage. Thanks Arsim.
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June 2022 by Charnelle Huggins
I first worked with Arsim to secure homeowners insurance. He was very responsive and provided a seamless experience, which was appreciated, especially during the home buying process. Because if that experience, I worked with him again to secure car insurance and was not disappointed. He made the transition very stress free and answered all of my questions in a timely manner.
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June 2022 by Monique Peot
Arsim has been super helpful to me with my new home owner's insurance as well as my car insurance. He's very friendly and knowledgeable and he makes me feel like I can trust him. He was able to answer my questions and also offered to cancel my previous insurance for me.I would recommend Arsim to anyone looking for new insurance.Thanks Arsim!
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May 2022 by Thomas Smith
Of all the insurance companies I contacted, Mr. Shala of Farmers was the first to reply with personal service. He worked with jm over the phone to gather the necessary information and I was impressed with his thoroughness. I highly recommend Mr. Shala to those who have insurance needs.
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May 2022 by Victor Miranda
Very responsive and knowledgeable, I left my previous insurance company of 11 years because of the attention he provided early on.
