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November 2023 by Rich Larson
Clean, modern huge and well lit. Best storage facility I have used. Be careful when you sign rental agreement. I signed for a teaser rate, which they almost doubled after only 4 months, so I moved out.
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November 2023 by PSK
Renting online was really easy. Unit was very clean. I was moving my stuff into storage after dark, in the rain, but still felt safe here. The building is very well-lit both inside and out. Staff is extremely helpful, too. I highly recommend this Extra Space Storage facility.
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November 2023 by Maureen Kopp
I went to the facility on Apollo Drive in Woodbridge. The Assistant Manager Akbar Bux was amazing! The facility is clean and well taken care of. I would recommend this place to anyone that I known that might live close enough to it, and were looking for a storage center.
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November 2023 by Kevin Shaffer
Great communication from management. Clean facilities. Competitive prices. Will be renting another unit for sure. Bob was great!
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November 2023 by Jason B.
Fantastic facility and service! I've used them twice for long-term storage and the staff/management have always gone out of their way to answer my questions to get me setup. Great location - very clean and safe. Highly recommend!
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October 2023 by Psk K.
Renting online was really easy. Unit was very clean. I was moving my stuff into storage after dark, in the rain, but still felt safe here. The building is very well-lit both inside and out. Staff is extremely helpful, too. I highly recommend this Extra Space Storage facility.
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October 2023 by Lynn Nocera
Had an excellent experience working with Bob, the manager. My unit price went up $100 a month after only four months, and he helped me switch to a smaller and less expensive unit in the building saving me the extra expense of moving to another company. Units are clean, well kept, and it feels like a safe and secure place. The best part is how helpful and knowledgeable Bob has been throughout the process.
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September 2023 by LILIA PINSON
Don't waste your money there, unless you plan to rent space for 4 months or less.. My husband and I were forced to move because of their "obscene" jumps in costs.. We started at $264.00 and within a year and a half later, we relocated out of our 10 x 20' unit because the price was up to $417.00, until we argued it down some temporarily. The business plan here, is to lure you into the unit low, wait a few months until you settle, then use their month to month contract to"extort" as much as they can, until you either confront them, or eventually leave. In the past, we rented from Public Storage, and U Storage due to our business, and neither company attempted to charge so much, even after 10 years of use. For long term storage, go elsewhere, despite the staff. In the end, they will make you pay for their pretty buildings, and most of the time their security gates are malfunctioning, providing you little to no real protection for your belongings, since this company does not have resident managers living on site..
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August 2023 by Rubio Archibald
It’s a very nice place to put your things I was on the main floor and never had any problems with bugs or anything and also a out side unit and never had a problem and that’s from 2015 to 2023 I love this place and the people are very nice and will help if can I love it and would go back if I had to
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July 2023 by Patrick Daugherty
This location kept my belongings secure and in good condition while I was living in another part of the country for two years. The elevators and flatbed carts made move in and move out easy. My only note of caution is that you should be prepared for the introductory rate to increase substantially over time. My 10x10 unit started at $130, went to $193 after 3 months, and then to $202, and then to $234 right around the 2 year mark. The company will tell you these are "market rate" increases, but they are offering the same unit on their website today for about half that price ($116). They know it is a pain to move your stuff and will try to extract as much extra cash as they can from you. That said, I don't know any other self-storage place that operates on a different business model, so your alternatives may be limited.
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July 2023 by Collin Bell
I have been using this storage center for a year now and has been a smooth experience Easy access to units that are well maintained by the staff. Bob does an excellent job making sure the facility is clean and safe.
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June 2023 by Dmnch Gnzlz Sylvtt
The best customer service hands down. Quick and easy.
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May 2023 by Diane K.
Buyer Beware. If you plan to empty your unit early, do not plan on a refund for the rest of the month. You must notify them the month BEFORE you empty and they will only charge up to that date. If your like me, you don't know until the last minute.
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May 2023 by Sarah Bonini
My husband and I recently found ourselves in need of extra space for our ever-accumulating stuff. I stopped in and had a wonderful experience with Bob, who after discussing what we planned on storing, showed me two different options that would meet our needs. Completing paperwork was easy. Convenient location, friendly staff, secure yet accessible storage. 10/10.
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April 2023 by Selyer
I stopped by the Fred's Oak location in Burke, VA to ask some questions that came up while I was trying to complete the online rental process. The gentlemen there were very personable and courteous. They answered my questions and showed me units that might meet my storage needs. When it turned out that a different location was better suited for my needs, they helped me find the best price and arranged the rental at the other location. They even went so far as to speak with the other location to ensure and verify that I got a unit with close and easy access to the entrance. All in all a very positive experience with Extra Space Storage so far.
