-
July 2024 by William P.
My vehicle had all four tires stolen while parked in a garage in Hoodbridge. I called DJ's and was quoted 1.5 hours for service due to other calls. No problem, I was waiting for Prince William County Police to take their leisurely time to show up anyway. DJ's arrived in 45 minutes, much faster than expected, assessed the situation and immediately summoned a second truck for assistance. Once PWCPD was finished, the process of getting the car off the ground and on a dolly commenced. The crew quickly and efficiently got the car off the ground while taking care and effort to minimize additional damage. They spoke to the location I was towing to and made sure they had the necessary arrangements to receive the car and put it on jacks. DJ's did a great job and actually helped brighten my day a bit with their compassion and care. They did not even ask for payment, as they have a relationship with the tow location and simply billed them, to be passed along to me and my insurance in one tidy package. Thanks!
-
March 2024 by alexis
I don't see how anyone could say they are rude. Customer Service is A1. especially Alberto ;)
-
March 2024 by Nicole Oddo
Wonderful business who understood some not so normal circumstances and worked with me to get our vehicle where it needed to go. Tiffany was amazing to work with and I highly recommend their team!
-
February 2024 by Peter Walker
Definitely one of the speedier towing services out there!
-
February 2024 by Shuja Hussain
Please be aware of this place. Heads up this place is a fraud. I am using words carefully. I have placed a car towed from Fairfax to Woodbridge from DJ company. I called and spoke to Maria she asked me all the details of vehicle, and locations and how far it is then she gave me total 151 cash and 156.00 credit card charges. I said someone is willing to take it for 135 she sorry that’s what we will charge you. I said wait I’ll call back. I called her back and we agreed upon 151 cash to drop at the location. Now here is the fraud catch, when two truck drop the vehicle to the shop he started asking for 225 dollars. Shocking to me. So, then I called DJ company and spoke to Maria and her boss. Maria said I made a mistake and boss said it is 151 pay to the tow truck I said ok. Then tow truck driver threatens to take my car away. Tow truck driver wanted 225. I called back and forth no solution to the problems they were rude, disrespectful and over charged me forcefully. and Maria said police Is on our side do whatever you wanna do. I was amazed to hear that. I will take action to this matter seriously.
-
January 2024 by Cassandra Chee-Tom
I broke down on Dale Blvd almost getting hit from a car even with my hazard lights on. The owner was done with his shift at work and was heading home passing me by in his personal vehicle when he saw how dangerous my situation was. It was freezing outside and he ushered me into his warm truck, while he called his team member to tow my vehicle to his lot. I was literally in tears, shaken and relieved when he stopped to help me. I recommend DJ's Towing company for your service. I give this company 5 extra stars!
-
December 2023 by Tameka Brooks
They were great!!!!
-
October 2023 by Chris Kwon
I had gotten my car towed due to a car collision, and they came in on a Saturday when they don’t have anyone in their office, and even waited for me to pull cash from a 7-11 when I didn’t have cash. Everyone I talked to was extremely welcoming and kind. When they gave me the price, I was filled with dread, but they were willing to negotiate a fixed price due to miscommunication. 10/10 would recommend. I talked to three of them, but Tiffany was the only name I had gotten. Thank you for the outstanding service and God Bless.
-
October 2023 by Jessica
Literally today Jason came and saved my day. I was completely overwhelmed because my truck wouldn't start at a gas station . No one seemed to have jumper cables. No one offered to help. They came out extremely quickly and took care of me. Jason was very kind and I don't think he even knew how much I truly appreciated him. I hope he sees this. I can't thank you enough Jason. If people were just as kind as you. A million times thank you.
-
October 2023 by Veronica Olivera
I accidentally hit the close button before I left the car while the car was still on. The guy from the auto service called his friend and he came quick. In less than a minute he opened the door. Omg, great service.
-
September 2023 by ARMANDO SANCHEZ
final rating, to be determined. For now they get a 1 star simply because I just had my car impounded and the police put a 30 day hold on my car. I must wait 30 days, while the daily fees continue to add up more and more each day. I make $10 per hour at my place of employment and there is no way I can afford to pay to get my car out after they have held it for 30 days so I came online to see if the owner would reach out to me and respond to this review and truly help me out as I am dealing with financial hardships right now and I can not afford to lose my car forever. I need help to get this costs/fees down and hopefully chopped in half (50% less) so that I can possibly afford to get my car out. I have my 2 daughters to support with my $10 per hour job and there has to be a way for people like me to be able to get help with the payments? I do not even bring home $1000 in a month so there is no possible way I can pay for the 30 day hold and I do not know what I am supposed to do? I am sure the owner can help me out somehow? I would even volunteer to help them at their lot, if that was an option?
-
August 2023 by Justin G.
Had my car towed. The process was simple and easy. The driver was professional and chill. If you need your car towed they can get that taken care of.
-
August 2023 by Lucky
I have a couple of antique cars and I need them moved a lot, DJ’s towing is the only company I allow to transport any of my vehicles, I haven’t been a loyal customer for 10+ years and will continue to be a loyal customer to DJ’s towing.Services: Motorcycle towing
-
August 2023 by kenny arnold
Broke down on the side of 95 southbound around 10pm, called DJs. The lady that answered the phone was wonderful, very courteous and got a tow truck to us very promptly!! The young man that showed up was just as wonderful! Courteous and very pleasant, got us to a service shop and hotel! So very happy and pleased with my experience!! Totally recommend them if you’re in their towing area!! P.S. an extra star for the awesome Taz truck!! Loved it!Service: Car towing
-
August 2023 by Maria De La Torre
Great customer service. I was trying to get to work yesterday but my tire was flat. I called DJs Towing. The dispatcher was friendly and knowledgeable. She said a driver would be to me with in 30 minutes. The driver JJ arrived in 15 minutes. He knew exactly what he was doing. He even recommended a tire shop that was inexpensive, efficient, and fast. I would highly recommend. Ask for JJService: Car towing
