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March 2024 by Nikkinicole Dekeyser
Came in with some question and her attitude was not good.
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February 2024 by Elenor Diaz
Just came to review my first experience here, i don’t know how girl with blue hair got bad review I saw before this I just left with the best experience with her. I usually shop at the location in manassas and thought I would stop by while in the area and she greeted me and asked if I needed assistance, she was very friendly and professional and I love what she recommended me, they have very full shelves compared to other location where I can never dine what I need. I will be shopping here for now on thank you
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January 2024 by zoya
The woman with the blue hair is very rude & unprofessional..Do better with management.
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December 2022 by Thanh Co
Thinning shear is not good, but they said the policy is not accept to return even I don’t. use it ?????????????
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November 2022 by Abby H
An employee named Paula (who closed yesterday) on 10/17/22, was extremely unprofessional. As soon as I got the store, with my friend and daughter, the worker yelled" We close in 10 minutes." Didn't even greet us first. I walked around and then she yelled again" Ladies 8 minutes til we close....". We all heard her the first time. This was not needed.Then another yell from her " 5 minutes til we close". I over heard her on the phone with someone about picking up some stuff up after work, and the plan she had, which tells me that's why she was pushing us to leave the store fast.The last time she yelled at us, I said I can't shop like this. I knew that by 6pm, I needed to have all my items to the counter.Next time I'm rushed by someone at this store when it's "still open" I am calling the cops, and they can rush me out if need be, not an employee. They can wait until I get everything that I need.I will be reporting this to Better Business Bureau and Cooperate.Thanks,
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June 2022 by Sharita Hill
Staff is friendly and professional. Constantly ask if any help is needed. Thank you.
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December 2021 by Vickie Davis
If I could give 0 stars, I would. The availability of professional hair relaxer is 0. It's the same excuse for over 2 years, "we don't know when we will get any". This place is completely useless to me as a professional cosmetologist.
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April 2021 by Tevon Ramos
Always helpful.
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December 2020 by Dimas Amaya
They didn't sell me a per off clipper because i dont have a barber license. ?
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December 2020 by Suzanne Brou
Very friendly, helpful and knowledgeable staff.
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November 2020 by Nataly Najarto
I have had to go to this location only twice as an emergency alternative. And both times I have been profiled, questioned, and belittle by both the Hispanic employees and some other Caucasian. Both times I kept my cool but they have absolutely no right to assume and treat people less. Horrible people, horrible customer service. It’s hair product, not a top secret job. They need a reality check
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November 2020 by NATALY N.
I have had to go to this location only twice as an emergency alternative. And both times I have been profiled, questioned, and belittle by both the Hispanic employees and some other Caucasian. Both times I kept my cool because I am a licensed professional, but they have absolutely no right to assume and treat people less. Horrible people, horrible customer service. It's hair product, not a top secret job. They need a reality check
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October 2020 by Thao Thai
FANTASTIC AND NICE .
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June 2020 by Cindy Dean
The management there is always so helpful and go out there way to help every time. I love good customer service. I will always go here for the great service.
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February 2020 by Crystal Allwine
This place is awesome! So helpful and knowledgeable. I’ve been going here for years for my supplies and products! Highly recommend!
