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January 2024 by Kelly Sanko
While visiting friends and family between Christmas and New Year's, we found this hotel so nice that we came back to it during our trip. Nice King suites with a DOOR between the living room and the king bedroom. If we still had teens, this would have been great! Good bed, nice shower, all clean, good breakfast. I always appreciate seeing these eggs as the scrambled are too salty.
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January 2024 by Lady Lawyer
I used rewards points to stay here and my expectations were exceeded. The rooms were much larger than I anticipated. They were larger than the DC embassy suites we had just visited! The rooms were clean, staff was friendly and the breakfast was equivalent to embassy suites.I gave it a 4 for one reason only. There is a vent in the bathroom (I assume for heat ventilation) but it meant that I heard another rooms entire conversations while using the restroom. It was so odd and eery. I wonder if they heard my family everything we used the restroom.
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December 2023 by Charles Sinnott
Heater didn't work correctly, one TV would not properly work correctly, breakfast was ok room was clean. Printer didn't work at check out. Staff was great.
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December 2023 by Sarah Botchway
I was yelled at when I asked a simple question, and also told if I like I can leave the hotel. I felt embarrassed. Because I also have to tolerate the cold, because I was told, it was not time to turn the heat
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December 2023 by Lateefah Riley
It was a very dark creepy looking hotel. The place wasn't as clean as other hotels at best they are below average on cleanliness. The water pressure in the showers was very low. The more hot water you use the less pressure. The sofa and the chair in the living area was very dingy, dirty, raggedy and old. The bed was pretty decent. The elevator glass window was filthy. Overall the hotel can use some remodeling and/or updating. Fresh paint, plumbing, new sofas and chairs etc. The location is great!!Nearby activities: The Potomac Mills mall is minutes away that was great.
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December 2023 by bradde hamman
Soooooo, the only reason I'm giving such a bad reviews that it doesn't seem that the rooms have control over the heating and cooling.We had to check it early due to our room was like a sauna.Clean rooms, fabulous desk help, and the free breakfast was good. Just to hot of rooms was unbearable
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December 2023 by Din Famous
I booked a room at this hotel and even received a confirmation email and number. However, upon arrival, I was informed by the receptionist that my reservation had been canceled, and there were no available rooms. This unexpected inconvenience forced me to find alternative accommodations elsewhere. The lack of communication or explanation for the cancellation was frustrating and disappointing.
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November 2023 by Nell Nee’s Channel
This hotel is by far the best ever. Robert goes above and beyond with making sure his customers are satisfied 100%. He is the best manager ever. The hotel is clean the pool is very comfortable and the food is amazing. 10 thumbs up to you Robert for keeping us comfortable with our stay.Rooms: Great roomsNearby activities: Great pool great food
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October 2023 by W.H. Durham, Sr
The hotel location was superb. But I give management and the staff a zero. My fiancée suffers from chronic asthma, so we chose this hotel mainly for its no smoking policy (not within 25 feet of the building). THIS POLICY WAS NO ENFORCED AT ALL! Even after numerous complaints to the staff.One noticeably heavy pot smoking tenant would park his wheelchair right at the entrances/exits and smoke a blunt. Too often, we had to pass by him and other smokers to get to our car. Both elevators reaked of pot day and night. Since our room was on the 4th floor, I request to move to a 1st floor room. In order to avoid trying to hold our breath up to and down from the 4th floor. My request was never addressed.The tub and sink were missing stoppers.Due to the tropical storm, the temperature stayed in the 60s. The room heating system did not work at all. 66 was the highest temperature the room reached during our stay.The phones never worked (no dial tone).The televisions would lose the broadcast a lot (it looked to be network related).The genius that designed and approved the noisy air unit to be placed in the bedroom should be fired and highly fined!The microwave door had numerous cracks. I requested replacement to no avail.The sleeper sofa mattress support was badly stained (see picture) .The chair cushions were filthy(orange peel) (see picture).The room e-key kept losing the room code. Keeping us freely entering from the rear.
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September 2023 by Tamara Henderson
Very clean, location was close to restaurants and international Mall. The staff were very nice and accommodating. Great hot breakfast with many choices. Highly recommend this location!
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August 2023 by Cantrice Williams
This hotel was horrible, the hotel air didn't work, they didn't have enough staff for housekeeping, the furniture was supper nasty and they didn't have enough towels for all the guest. We showered with hand towels. People were going back to the front desk because they we're checking people into rooms that had not been cleaned. The pool was not open but when you looked into the the pool area it was so nasty they need to dig it up and install a new one. The young guy at the front desk need to take a people skill class because he had none. the only good thing about this hotel was the lady that prepared breakfast was great and supper friendly and the location of the hotel. There was lots of shopping and restaurants around.Nearby activities: Lots of shopping nearbyFood & drinks: Lots of places to eat nearby
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August 2023 by Sierra H.
I didn't take any pictures here, but I was pleasantly surprised. We stayed here with my parents and my brother and his family when our Airbnb turned out to be a nightmare. This was a decent stay! The rooms were HUGE! The beds were comfy , tvs on both sides of the suite. It did also include a microwave and fridge, coffee as well. The bathroom was clean and so were the linens provided. Down side of these were they smelled like smoke. And I saw a few wall stains that hadn't been cleaned. Also our last morning the fire alarm went off around 8am and we had to evacuate. My husband and I were already up but we had to carry the kids outside. It did get us all downstairs for breakfast though! And speaking of breakfast it was pretty good! They had eggs, bacon, sausage links, cereal, pastries and bagels, yogurt, juices, and 24/hr coffee. Overall, good stay! 5 minutes from Potomac Mall, just a few lights down. Also close to other shopping, Walmart, and plenty of food options!
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July 2023 by Jimmy Smithers
photos i took were after we used the beds. the beds were well made when we arrived and room was clean. beds were comfortable but pillow was too soft for me. plenty of space on room which sleeps six if needed. friendly and helpful staff. decent free breakfast but get to it early or you may miss out. all in all good spot to go if you are in that area. very well located..
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January 2023 by Ndigo G.
I am traveling to Woodbridge one to two a month and I have stayed at different hotels. This hotel, hands down, for the rates, is my absolute favorite. What makes it so nice is the staff. They are wonderful, absolutely wonderful. I mean so accommodating with a smile and a positive attitude. I stayed in a Suite that was perfect for my needs. It is clean, nicely decorated and perfect for the work part of my trip and for the family that I was visiting as well. Awesome hot breakfast and the inside pool area was fun. It's small, goes to 5 feet, but heated and indoors and perfect for families. I just can't say enough good things. Thank you to the staff for making my stay so wonderful!!!!
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January 2022 by Andrew S.
Horribly over priced hotel. The front desk people disappear for up 30 mins at a time. AC hasn't worked in this place in almost 2 months. So be prepared to say in a room 80+ degrees. The manager at this location got caught in a lie. She literally told me over the phone that she wasn't their. I go downstairs a few minutes later and what do I see? The manager sitting at the front desk. Staff here are very incompantient, rude, and down right liars. If you gotta stay long term in a hotel. This is seriously not the place to be.
