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November 2023 by KHL000 KHL
Worst customer service in the world
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October 2023 by Priscilla Shaw
I love Clark's shoes. This store though was messy and the staff wasn't that helpful.
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August 2023 by Somia Abousalama
Tia the cashier is there just to make your life a little harder. She rolled her eyes and gave me a disgusted look when I first entered the store. I thought she was having a bad day, but when I came the other day to change the size of the shoe, the situation was not better than the first one.
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July 2023 by Trina's Empire
Worst customer service EVER! The 2 girls at the cashier show zero interest in helping anyone including myself on top of that they both have attitude problems. If I could give zero stars I would. This doesn't even deserve 1 star.
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July 2023 by Delvon Combo
Staff seem a little unaware of what they were selling. Maybe some more training or people that are interested in working there.
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March 2023 by Shaun French
I went in for an interview for an assistant manager position. Latecia said I did great and emailed me the link to get a background check started which cleared in 3 days. I had a phone interview with the district manager who said I was confident and had a bubbly personality, and that's something they're looking for in a candidate. He definitely used language that meant I was a good fit.However, they decided to go with someone else who has more experience in an assistant manager role at a retail store. Granted I have less than two years experience as an assistant manager in a retail setting, but I had numerous experiences in a leadership role and developing people : I was a camp counselor, I volunteered at a children's ministry, I did field training at my last job. This is all LEADERSHIP EXPERIENCE WHICH IS A KEY TRANSFERABLE SKILL! I've also had years of experience in customer service. But that wasnt good enough for them because apparently they are lazy to train anyone! Oh and did I mention I have my own pet sitting business? Yeah I have my own side business! I also have a bachelor's degree in public relations. Guess they don't want someone who is a well rounded high quality candidate but rather a one trick pony!!!!
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January 2023 by Anio D
If I could give zero stars for customer service, I would not hesitate to give for these two customer assistants. Clarks should be ashamed of employing them. They are very rude and have no interest in answering questions. I actually said hi to them when I enter the store, but they ignored me and they were very rude to everyone that was coming to the store I don’t know who hired these girls. Anyway, we're not coming back here ever again. So disappointing.
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January 2023 by Victor Chona
We were well attended to by the staff. They offer a wide variety of durable shoes. I have always loved this Shop.Clarks is a great brand!
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December 2022 by A D
If I could give zero stars for customer service, I would not hesitate to give for these two customer assistants. Clarks should be ashamed of employing them. They are very rude and have no interest in answering questions. I actually said hi to them when I enter the store, but they ignored me and they were very rude to everyone that was coming to the store I don’t know who hired these girls. Anyway, we're not coming back here ever again. So disappointing.
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October 2022 by Matthew Fish
As outlets go it's alright. Nothing crazy. A lot of random styles of Clark's not just the standard chukka boots.
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September 2022 by Shaz Atai
Just walked in and I was ready to buy 2 pair of shoes for my work , I just asked a question from the lady behind the cashier, she has so mean attitude that I couldn't even look at shoes , I have no idea why she was so mean , I remember that 2 or 3 years ago my wife has same issue with the same lady at this store !! She was so rude , I recommend never stop by at this store , Clark's is a great brand but not at this store
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March 2022 by Chris ..
That b**** Asia is unhelpful and useless. Deserves to get fired. She needa to go. All the other employees were nice. helped me pick out what i needed. Unlike Asia, not an employee. She's in the back on her phone with airpods on telling the other employees to take it off infront of me while she has hers on. Overall I likes the other employees and the store. I had fun in there and wish to come back as long as Asia isn't there.
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March 2022 by Moon Mia
Bad costumer service . The girls they are working today very rude didn’t understand and help me with my issue what I actually need . On top of that they have very nasty attitude not going back there .
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December 2021 by Lanna Woods
I always love going in Clarks there are many people working but they don't stop to help you they let you pull out as many shoes as you want try them on and leave them behind without even asking you if you need help cool very peaceful shopping there
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November 2021 by Mohammad Al Abdallah
Amazing store, excellent customer service. Everyone here is just great. Got couple of shoes from here and went back for size exchange. They were nice and welcoming and very helpful.