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February 2024 by Scott Powers
I cannot speak highly enough of my experience with Chrysella. From the moment I walked in, I was impressed by their dedication to providing an educational and personalized service. Andrew and Asia guided me through every step of the process with patience and expertise, ensuring that I understood all aspects of choosing the perfect ring and diamond for my fiancée.What truly stood out was their genuine interest in helping me. They took the time to listen to my preferences, working within my budget, offering valuable insights and recommendations along the way. It was evident that their primary goal was to assist me in finding not just a ring, but a crafted piece of jewelry that is now the symbol of my new family.Their commitment to customer satisfaction was unparalleled. They went above and beyond to ensure that I was completely satisfied with my choice, even offering to make adjustments to the design to meet my specific preferences.Overall, my experience with Chrysella was nothing short of exceptional. I walked away feeling confident and excited about the ring I had chosen. I wholeheartedly recommend them to anyone in search of a memorable and personalized jewelry buying experience.
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February 2024 by Devon Suiter
Asia made things super easy and kept me in the loop throughout the entire ring buying process. Would recommend this business to anyone!
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February 2024 by Jennifer Hines
This is my absolute favorite jewelry store! Andrew and team are excellent. The sales advisors are knowledgeable and super friendly.My husband always comes home with the best pieces for me. Thank you!
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February 2024 by Grant Sanchez
They really took care of me and found a beautiful ring within my price range. They didn’t push me but really asked me more questions to make sure I’m getting the right ring. The walked me through each step of choosing the diamond, the band, the creation of the ring and even payment. One of the coolest features was the 3D rendering of the ring which allowed me to get a preview of what I was purchasing. The most important thing was definitely customer service. They really made me feel like I was part of their family when making me choices and just the whole environment as a whole. Thank you for taking care of me during this important time in me and my soon to be wife’s life.
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February 2024 by Mac Jordan
They made the experience so easy and painless. Amazing customer support, they treat you like their family!
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February 2024 by Kirsten Speas
Love Chrysella! They’ve done amazing jewelry repairs for me and I’ve purchased items. Asia is a wonderful sales person and always gives a great customer experience. They have gorgeous items in their storefront and make unique pieces too!
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February 2024 by Parth Desai
Our experience with Chrysella has been nothing but smooth sailing. Asia has been a very kind and patient point of contact. The entire process was very hands on and all our concerns were addressed! The price and insurance were explained properly aswell. As for the ring, it is absolutely gorgeous and we have gotten some many complements!
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February 2024 by John Elliott
Walking into Chrysella, I felt like they really had my back in finding the perfect engagement ring. Their team, especially during the super busy Christmas season, made what could have been a really stressful time into something pretty special.I had an idea of what I wanted the ring to look like, and the folks at Chrysella were all about making that happen. They were super flexible and understanding, even when I changed my mind at the last minute to match what my girlfriend wanted. They really came through by getting a special, custom diamond and making the ring super fast. They promised it would be ready by Friday afternoon (began building it on MONDAY), and they totally delivered, right in time for my flight.The ring was gorgeous, but what really stood out was the service after I bought it. Asia, who was super helpful and considerate, reached out to offer help with resizing and tweaking the ring, knowing we were in a rush when we first got it. She even asked how the engagement went and asked for pictures lol. That kind of follow-up really shows how much they care.When my fiancée and I went back to get the ring adjusted, we were welcomed back warmly. They took care of the changes we wanted and didn't charge us extra for it. The ring turned out perfect, exactly what we hoped for. They knew us by name and really became part of our engagement experience, more than just a ring.Chrysella's awesome customer service, fair prices, and top-notch quality have made us fans for life. We're definitely going back for our wedding bands and any other jewelry we need. Their willingness to help out and make everything just right really sets them apart.For anyone looking to find that perfect piece of jewelry, I totally recommend Chrysella. You can expect great skill, genuine care, and a team that's committed to making your important moments extra special. I think I might even invite them to the wedding lol
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February 2024 by Taylor Leeks
Great staff !
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February 2024 by stacie williams
I can’t rave enough about the wonderful experience I had working with the Chrysella business. I worked with Andrew and Asia to create a customized engagement ring for my fiancé. When I first when in to buy a ring and initiate the process Andrew was so helpful walking me through ALL of my options. Once I confirmed I wanted a customized ring all communications with Asia were a breeze. She walked me through finalizing details with ease and no wait with communication. I couldn’t ask for a smoother process. I also want to note once I proposed the ring was a bit tighter than we planned and we were able to get in make necessary adjustments and receive the ring back with a quick turnaround. I appreciate all of their efforts, I couldn’t be happier with the finished product. We will definitely be coming back!
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February 2024 by Makeda Berhane
I am intentional about supporting family owned/operated businesses and discovered Chrysella’s on Yelp. My grandmother’s gold bracelet broke and has an usual clasp. I was helped by Asia when I brought it in for repair. Not only did the goldsmith repair the clasp, he cleaned my bracelet better than I have eve seen! The service and quality are unmatched. Their location is gorgeous and jewelry amazing. I hope to make a new jewelry purchase my next visit! Highly recommend Chrysella.
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February 2024 by Connor McMahon
Had an absolutely phenomenal experience working with Chrysella’s excellent staff. Asia in particular was extremely helpful in researching a Diamond that was within the specifications I was looking to get my soon to be fiancée. They treat you with respect at this store, and make you feel extremely comfortable throughout the entire engagement ring procurement process. I even got to watch the final polish of the ring! I cannot recommend this jewelry store enough, most definitely the best in the area hands down.
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February 2024 by Bahaa Arbid
I absolutely loved my experience with Chrysella and it is a must stop for engagement ring shopping. Not only are they very skilled with a nice selection, but more so the family and their staff are incredibly kind, accommodating, and trustworthy.They walked me through the whole process, digitally rendered my custom ring and brought it to life, were very accommodating to changes and my budget, and went above and beyond to deliver a phenomenal product. I felt very comfortable throughout the process and incredibly happy with the results.I couldn’t recommend them more !
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February 2024 by Dr Debbie Hackney
Made sn appointment, drive in hard rain. Exceptional quality and attention to detail. Very knowlegable. Thank you
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February 2024 by Cindy
Beautiful selection. I found everyone to be honest and cared about the customer. I’ll be back for sure.
