Carpets in Woodbridge, VA

“Mr. Ali's exemplary customer service skills stood out during my recent visits. His friendliness and dedication went beyond the ordinary, ensuring my satisfaction with the purchase of not one but two beautiful rugs. When I returned for an additional purchase two days later, Mr. Ali's expertise came through again as he helped me select another beautiful rug that perfectly complemented my space. I am truly grateful for his assistance.”

“Mr. Kim made this process incredibly easy for us. He first came out to do an estimate. The next day we called in to have a new quote after changing a few things around. He was able to give us that figure very quickly. We were able to get the installation done within the next week. We are beyond happy with our new hardwood. SM Design is incredibly professional and their work is wonderful. We will be using them for future projects. Highly recommend!”

“I have been getting carpet and flooring from the carpet store for years. Arjan the owner, is delightful to work with, as well as his staff. I have never had a bad experience, he replaced floors and carpet on several properties, and each time the job completed was perfect ! Arjan personally came out and completed the measurement, ensuring the installation is perfect. We could not be happier with the workmanship,quality, and the professionalism of the installers. We loved the way they cleaned up after themselves, even vacuumed the carpet. If I could rate the services received higher than a 5, I would ! I have and will always recommend the carpet store to anyone who in need of flooring and carpeting. The services and fair prices can’t be beat. Arjan will make you feel like family, has been so enjoyable to talk to each visit ?Glenn & Kim Gannon”

“First American Carpet & Floors Provided Exceptional Quality and Service

Lured by a military discount and rebate promotion, we endured a frustrating and time-consuming experience from Lowes Home Improvement. After multiple visits to the store and dealing with conflicting information on process and cost, we had enough and returned to First American Carpet & Rug, where we first bought and carpeted our home in 1984.

Derrick competently presented us with quality carpet options and offered a great deal, including high-rated quality padding with a moisture barrier. This padding enhanced comfort will extend the carpet’s life, and improved insulation and soundproofing. The most rewarding aspect of working with First American was interfacing with only two people, Derrick, and the installation team, and receiving consistent information.

Derrick personally visited our home to precisely measure the bedrooms, hall, and stairway. Jose, son of Orlando who installed our carpets in 1984, led his team of experienced installers who must have exceeded industry standards and best practices. They did an outstanding job, with seams strategically placed to be inconspicuous and the carpet cut accurately around edges and obstacles, transitioning smoothly to bathroom tiles.

Within an hour of project completion, Derrick made a follow-up visit to ensure the carpet met all workmanship standards. He emphasized the importance of proper stretching to avoid potential wrinkles and was pleased with the tight stretch and his precise measurements that minimized waste and ensured a perfect fit. We will always rely on First American Carpet for our flooring needs.”