CarMax offers an easy car buying and selling process with no haggling or pressure. The business carries a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. Customers describe the overall experience as great, painless, quick, and very organized. The process is straight forward, with good vehicles for a fair price and no surprise extra fees. Many note it is the best experience they have had, putting other dealers to shame. The online estimate and appointment process is helpful, providing a clear starting point. Selling a car is remarkably quick and easy, often completed within an hour with a final offer that matches the online estimate. Staff members are consistently described as the best, super down to earth, very real, kind, patient, relaxed, professional, super friendly, and very helpful. Employees are honest, keep good conversations, and provide excellent customer service, making the experience pleasant and different from other dealerships.
Moe Hamdy was the best. Super down to earth and very real. Very helpful as he explained everything and was honest. Would recommend if you are in the market.
July 2025
Moe H. Was very kind and patient with helping me, relaxed and professional the entire time and kept good conversations throughout the car buying process. Would love to buy another car with him again!
June 2025
Everything was well done, and the staff were professional. They made a great offer on my vehicle.
