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November 2023 by Chuck Watkins
Great service. Pulled in a the tech was about to take lunch but attended to my car first. Fantastic service.
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November 2023 by Katie J
Always a great experience. Very thorough. They even showed me the areas of concern and were patient with all my questions.Services: General repairs & maintenance
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October 2023 by Dory Clemens
My family has been going to Care 4 Cars for years. They're always friendly and definitely respectful of your time and money. I'm a customer for life! Highly recommend them!!!Service: Auto maintenance
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October 2023 by Mary Quarles
Care 4 Cars, Inc staff is like family to me. They answer all my concerns & take the time to make me feel they care. Love them!!❤️Services: Air & cabin filter replacement
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October 2023 by Portia D.
BEST AUTO SHOP IN THE AREA!! I want to thank Pam Hurlbrink, General Manager at the "Care 4 Cars, Inc." Automotive Shop located on Old Bridge Road in Woodbridge, VA for her and the auto mechanics outstanding customer service assistance they always provide during my visits to the auto shop. The entire highly skilled automotive repair and maintenance team at "Care 4 Cars" namely Malcolm and Aaron always demonstrate a remarkable degree of professionalism and specialized expertise by ensuring all customer automotive repair and service needs are 100% satisfied. Ms. Hurlbrink and staff expand every effort to exceed customer expectations by their excellent prices, and positive attitude to get any job done! Ms. Hurlbrink's excellent communication skills along with the automotive team's "commitment to excellence" in all areas of auto service performance is commendable and worthy of great recognition. The entire "Care 4 Cars" team's dedication, demand for high standards, and untiring efforts to assist customers in resolving all automotive service repairs in timely and proficient manner is greatly appreciated. I will recommend the "Care 4 Cars, Inc." Auto Shop in Lake Ridge, VA to all my friends and professional networks in the VA, MD and Washinton, DC areas. Thank you again for your superb assistance. Portia Davidson, Woodbridge, VA
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September 2023 by Samantha R.
Called this shop to ask about services specifically my check engine light being on, how to test it and possibly schedule the repairs. Not sure why this shop has changed hands but the woman who handles the phone is disgustingly rude and extremely incompetent, if you do not have an answer it means you ask someone who does. You don't treat people like they are uneducated or simple. This woman will be the failure of this shop. it was decent before, didn't catch her name as she was so intent on making it seem like I didn't understand the process that her name became irrelevant as I hung up the phone to find a shop that wasn't run by a person so intent to insult people's intelligence.
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September 2023 by Alison H.
Best service ever! So grateful that the lady is back running the shop! She makes me so comfortable explaining why! Thank you
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September 2023 by Francsesca S.
Since this woman started running this shop it has severely declined. The atmosphere is awful, she is extremely rude to everyone, and the work is not as thorough as it used to be, work is promised back too quickly and, people have to take the cars back to be fixed multiple times because this woman does not know anything about running this shop nor listen to the mechanics.She treats them like dirt. Makes lewd comments toward them. Talks to them like they are garbage. Does not at all value the employees. Those clients still going to this shop obviously value the employees or have never met this woman in the office now.100000% WOULD NOT RECOMMEND. If you care about YOUR CAR GO LITERALLY ANYWHERE ELSE!Just a PSA as our cars are important.
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September 2023 by Angela Cincotta
They replaced my car's spark plugs and coil to successfully resolve the check engine light error. Great communication from the shop and concern for the car's dependability. Highly recommended!Services: Auto engine diagnostic
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September 2023 by Joy Egee
Care 4 Cars does a great job helping us take care of our vehicles. Trustworthy. Knowledgeable. Customer-Service Oriented.Services: Air & cabin filter replacement
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September 2023 by Chester Villanueva
I have a screw punctured my tire and went took it to this shop. Dexter made sure I'm being taken care of and I like how everyone is being polite on this shop. I will definitely coming back as they are lowered car friendly!
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September 2023 by Salvador Cordova
Been their customer for 39 years. Great service. They just fixed my radiator and checked my temperature sensor.
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August 2023 by Gareth Embrey
These guys are great. Took my minivan in for an oil change and they noticed my safety inspection was due. They drove it to an inspector and got it done for me and charged me only the inspection fee. Fantastic customer service!
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August 2023 by Michael Dominguez
More than 15 years of outstanding service. Robb always goes the extra mile for us. We cannot recommend highly enough.Service: Tires
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July 2023 by Sallie Rathbone
Tire was fixed and the first mechanic that helped me was very helpful. The second mechanic finished the tire job and tried to recalibrate the system. As a result 2 of the options I use were deletedService: Tires
