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March 2024 by Allison
Gives false information and gives you the runaround to avoid giving you your money back. I didn’t know I would have to fight this hard just to close my account out here.
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March 2024 by J M
why do your employees feel the need to be rude to customers who are coming to use the bank's services the older lady in today at 9:24am in the middle window with glasses on and a red sweater and a hair in a bun was very rude this is a routine for me to come cash my paycheck at this branch and never had i had someone be more sarcastic and unfriendly, i mean tbh shed probably be the most rude person ive encountered here, safe to say ive lost all motivation to open an account with yall.
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February 2024 by I. G
ATM usage is some trash!!! It never takes my bills they need to update that damn machine I always have problems with it. It’s is only useful to withdraw not deposite. Normally I rather just travel to the machine on Route 1!!!!!
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December 2023 by Abdul Issa
20-30min wait every time I come here. For some reason they always have a minimum of 4 employees in the store but only one teller regardless of how long the line is. Ridiculous
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July 2023 by Le & Bill O'Hop
ATM usage is 50/50. Sometimes completely down for several hours or can use some functions EXCEPT WITHDRAWALS:(
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December 2022 by Wilson Rafailano
Marlon Lopez says hello to everyone that comes in the branch and is always willing to help in anything really fast while other team members are busy assisting other customers, Exceptional customer service skills
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December 2022 by Claudette Phillips
In line for over 20mins only have one teller at least 20 customer in line at its 11:41am this the third this have happen .
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November 2022 by Claudette Smile
In line for over 20mins only have one teller at least 20 customer in line at its 11:41am this the third this have happen .
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October 2021 by Sandra Faust
It’s always a problem when I deposit cash through the drive thru, I feel like I always have to keep my receipts because they either don’t put it in my account or it magically disappears overnight and then they have the nerve to overdraft me. Constant issues with little no reassurance it will happen again. I have been a member since 2018 and I will be leaving soon. No one should have to worry about not having access to their own hard earned money.
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November 2019 by Kelly Noler
I literally have been going there for a year to get change for my small business down the street to get denied by one of the tellers Jean today was a total inconvenience. If I wasn’t allowed to get change at your bank that expectation should have been set from day one. Highly disappointed in my service Jean will not have to worry about me being a customer anymore.
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October 2018 by JEFFREY KOHL
Do not go to this branch. Stood.in line.for 15 minutes while 1 teller worked drive thru and regular inside window.
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January 2018 by Roman Moisiuk
I was sitting and waiting for a banker for more than 30 minutes, as a business client I can't afford this wait, specially at the beginning of tax season. Before I left bank, I check where is small business advisor - the lady was just seating at her office and didn't even check with me!
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August 2017 by Ernesto Espinoza
Worst customer service that could be served to the community. Everyone told me they were the worst never did I agree until now. The bank made an error and tried to blame me for it when the proof showed it was their fault. CLAIR VALLE **hung up** on me and **screamed me**. CLAIRA VALLE needs customer service training she's extremely rude. She's not your everyday teller she makes sure you get disrespected and yelled at. This young lady definitely needs to be fired or at least suspended. Closing my account because clearly this bank is not working as it should.
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October 2016 by mario fernandez
Amazing service !!!! I am very satisfied and now do all my banking at this branch !!!!!
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September 2015 by Marcos Guevara
awesome ppl. extremely helpful. answered all my stupid questions. julia is cute
