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September 2023 by Christian Moises Luna Rodriguez
Excellent
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July 2023 by Genesis Linares
Terrible customer service, went in and the woman who helped me made an unnecessary joke. Seemed like she didn’t want to even help me to begin with. Just very unprofessional overall.
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June 2023 by Auto Bahn
I opened my business account with truist bank, for regular check delay i understand but i got 2 official cashier check from PenFed bank and ask the manager Antony Bonilla to please help me clear it out since its cashier check by contacting PenFed bank he tells i don't want to put my job at risk, he basically does not want to help anyone A symbolic full of character manager. Big Risk to the bank with such management.
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May 2023 by Natalie Power
Extremely rude making jokes and laughing at me as if I wasn’t standing right in front of her. Felt extremely embarrassed and I will never come back. i do not recommend anyone to go here if u want to human decency and respect.
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June 2022 by raja jee
Their service is awesome! They are still very much improving.
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April 2022 by Thomas Ramey
They need more employees, every employee in there seems to dislike helping customers. At least 30 mins in line every time I’ve been there
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February 2022 by Jay4ever
Worst customer service ever bad experience changing bags never again will trust this bank
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December 2019 by jaime perez
Representative George at this location is the epitome of great service. Nice to see management has awareness to hire someone as talented. Will be coming back!
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May 2019 by Milton Flores
(Translated by Google) Sorry
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December 2018 by Iliana Hernandez
I waited for 10 minutes and as soon as another customer comes in they attend him first. Thinking of switching banks (let me clear I just opened this account not even 1 month ago.).
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October 2018 by genesis bonilla
So two weeks ago I opened an account with bb&t and yesterday almost 60 dollars went missing from my account. The manger was rude to me and when I ask to speak to someone else she wouldn't let me. I also have problems with the bb&t app smh Worst bank I have ever had.
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July 2017 by Finley Dotson
Was my favorite branch until they started making up policies like the Manassas branch did. If you're 80 years old and want to fill out a deposit slip like it's the stone ages, this is the bank for you. Closed every account I had with them when this branch began demanding a deposit slip. Apple FCU actually asks that you DON'T fill one out.