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February 2024 by Jamil Gharwal
My car battery needed replacement, and I was fortunate to receive exceptional assistance from the manager. She efficiently replaced my battery in a short timeframe. I am grateful for her outstanding service and support.
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February 2024 by Alina
Thank you so much Wallace for all of your help!!
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February 2024 by Jaime M. Altadonna
I needed a alternator for my car. Actually I called first and gentleman said there are like two alternators for your car. I said ok hold that alternator and I will be there shortly to pick it up, he said ok. I came there and gentleman said we don't have that alternators and person said he doesn't remember me putting the alternator on hold. So that means he lied to me. I told my mom he is lying. I shouldn't be surprised that's how some people are.. So that's how autozone does there business. I went to autozones in California and texas. I never had any problems in those locations, only here in sorry boring virginia. All this happened this past summer, so I had a mobile mechanic put in alternator for my car. I'm not to sure if I will go to auto zone again. Maybe another auto parts place. Thanks auto zone for losing a customer.
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February 2024 by Bhaskar Bulusu
Mike (manager) and team went above and beyond to test and eventually change my battery in the freezing temperatures outside. Great guys, would definitely recommend their service in the future.
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February 2024 by Kh Akram Sidiqi
It was a great experience and I got a great service from Wallace in this branch!
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December 2023 by Zeshan Khan
Rudest Employees! I came here to do a return and the short Hispanic Lady that was working the counter obviously didn't know what she was doing. Started telling me that it was the wrong receipt even though I bought the product earlier today. When I pointed that out she got mad, Cursed me out in Spanish under her breath (Yes I Understood) and started raising her voice at me blaming me that it was another product. Therefore I responded that I am not talking to her so I expect the same in return. Even the other employee started getting mad at me telling me that I should do the return and go home. Obviously she did not want to be working and was mad that I came in....If you don't want to work, then don't come in.DO NOT COME HERE AT ANY COST.
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December 2023 by Izzy Saadeh
Super nice people and great service- thanks Wallace!
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November 2023 by Jocelyn Orr-Thompson
I would like to praise Issac for such a great service and assistance. He is a great associate and has great listening skills, polite, patient, understanding and smile. Thank you for such a great employee.
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November 2023 by S Setash
Wonderful experience, the manager there is the greatest. He has saved me so much money in the last year helping me handle routine maintenance of my vehicle.
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November 2023 by Diamond Debraux
James & Demarco are the best! They went above and beyond to satisfy me !!!! And JAMES need to be put in a manager position!!!!
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September 2023 by Hailey Macomb
Susan and Wallace were so helpful and friendly. They identified what I needed, and Wallace was kind enough to install the lights for me, which wasn’t easy. This is some of the best customer service I’ve received from an auto store. Thank you Susan and Wallace!
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September 2023 by Paula Crawford
James was so professional and friendly and knowledgeable. I will always go to AutoZone for my future automotive needs.
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September 2023 by Lyn'ay B
Great service, courtesy and knowledgeable employees! UPDATE... I love the self-checkout for items that you need without the help of a store associate. I miss the friendly associates who always offered help to make sure you received what you needed.
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August 2023 by Abdul S Sahil
Unprofessional and rude cashier, I ask him about the starter for my car he explained too fast when I asked him again he says it is not rocket science you have to understand it.
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August 2023 by Kevin Cooper
Nice staff, willingness to help. Nice selection of automotive parts and accessories.
