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November 2023 by Theface2400
Worked with Darlene today on combining our lines and adding our daughter’s first phone to a family plan. She was amazing and super knowledgeable. Great customer service!
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November 2023 by Jaime Flores
Me and my wife asked for help to set up our new iPhone 15 pro max which we got online and the guy at this store told us that he couldn’t help us and we need to send our phones back. He even told us that the att phone support is only open Mon-Fri which is a lie because the att phone support got our phone activated in 10 mins. They are open on Weekends!!!!! The guy in this store is either STUPID or just plain LAZY!!!
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November 2023 by Steven Ralph Bringhurst
It too us 4 hours to finish the upgrade exchange for the new amazing flip z phone.We had to call 611 to get it activated
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September 2023 by Sabrina Rivera
Went into AT&T today, September 8 to get a prepaid SE autopay for $50 for new customers. The sales rep I was talking with was a young lady named Ariana. She was delightful, respectful and tried to answer any questions she can for me.NOW to bad I can't say the same for this guy ANGEL! He is rude and non professional. I simply asked why this store is the only store that doesn't do this promotion, and he told me because they lied to me. (basically saying they don't know what they're talking about.) a little backstory. My daughter works at AT&T. They just didn't have it at her store. That's how I came across Angel the guy that doesn't know how to do his job.. he irritated because he's basically telling me my daughter doesn't know how to do her job.. ( before all this, he knew my daughter works at AT&T.) so he knew where that jab was going. I hope he gets written up or even fired because this man will never make anybody money with that unprofessional customer service. I'm a Sales manager and all he's gonna do is hurt the company and be a liability with that type of attitude. Here is the promotion Angel. I suggest you learn them.
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August 2023 by M L
We are long time ATT customers and stop by the Woodbridge corporate store to get assistance in solving an issue with our phone. We were assisted by Ms Keishla who was professional and helpful in solving our issue. Like to give a shoutout on her behalf.
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August 2023 by Kevin Smalls
I really love the service that geo provided for me and my son transferring over phones.. he’s amazing very knowledgeable highly recommended.. Kevin
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August 2023 by Google user
We are long time ATT customers and stop by the Woodbridge corporate store to get assistance in solving an issue with our phone. We were assisted by Ms Keishla who was professional and helpful in solving our issue. Like to give a shoutout on her behalf.
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June 2023 by Iván Irizarry
Great service and support by Anthony and his team. He took time to address all my concerns and made sure that my account was optimal and even applied a veterans discount.
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May 2023 by J S.
Every single time I've gone to this store. There has been some excuse why they can't help me. Today was no exception. The man who "assisted" me told me I was making things to complicated when I was asking questions about my phone lines, activating a new device, & it's absolutely possible I was over thinking it... but that is why I was there... trying to understand. This past December I tried to activate a phone and the employee had locked the doors early and was trying to hide in the back, but kept looking to see if we had left. This store is ridiculous & it's unfortunate bc it's in a nice area with easy access and parking & never busy...
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May 2023 by Ronald Guzman
The Associate Bryant was awesome from the moment he was introduced to be he was nothing but helpful and informative. He offered me the discounts and pricing and explained them all in detail until I was completely informed.I upgraded with the any galaxy phone trade in offer and he helped me transfer my phone number from my previous provider, along with my files and photos in no time at . I highly recommend if you want to upgrade your phone and move to AT&T to book an appointment with Bryant !! 10/10
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April 2023 by Colleen Roche
FANTASTIC SERVICE! Nickolas (Nick) Pratt helped me recently and I cannot say enough about the quality of his work. He was kind, helpful and went far beyond the call of duty when it came to answering my many (and often lame) questions. For years I have been apprehensive about going into an AT&T store in order to transition from my old flip phone into my first iPhone ever. If I have ventured in, I was met with lines of grumpy people (both customers and staff), and then when they saw I had a flip phone they would just laugh. Not Nick. He met me at the door when I came in, was respectful, understanding, listened to what I wanted/needed and set me up. He deserves a promotion, a bonus or both! Thank you Nick! ?????
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March 2023 by Raymond Batiste
Martin was very knowledgeable, patient and eager to help. I would never have been able to get set up and going without him he is, an exceptional employee. He has made my very tedious and difficult process a wonderful joy, and I am very pleased and happy that he was able to assist me. The world could use more customer service personnel like Martin. Thank you. Right
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March 2023 by Jason Dekyi
After a terrible experience at the Apple Store trying to trade-in and set up my new iPhone, my day was saved by Meri at the AT&T store. My new iPhone went from a brick to a beautifully functioning new device in a matter of 10 minutes. The top level customer service that Apple is typically revered for was instead found at the AT&T store. Patience, professionalism, expertise, and overall decency was at peak level during my visit. Meri is a great leader and a great representative of the company. Give. Her. A. Raise.
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January 2023 by Jessica
I am so glad that I’ve chosen to go with AT&T. Anthony was extremely helpful in explaining everything, because I had a lot of questions. I didn’t feel pressured at all. I am so thankful.
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January 2023 by Henry Malanowski
Excellent customer service by Martin who provided outstanding support on my new IPhone and setting up my old phone for my son. Great and fantastic experience,
