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October 2023 by Christian Obeng
I just got my first car, thanks to Ma'am Monica, excellent customer service, y'all should give it a try.
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August 2023 by Michell Argueta
roberto and his boss are ignorant people they make a deal and can’t stick to the deal and lie straight to your face. whole place needs better training for customer service both need to grow some and stick with there words. no wonder it’s always empty.
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July 2023 by Todd D
Called ahead and asked to test drive a car with a friend that was interested - was told the car was available to come check it out. Got to the dealer to be told right away that test drives are not allowed on Saturdays because it is their busiest day (6 employees were sitting around with NO customers). Requested to speak to a manager as we were told on the phone we could test drive the car and wasted our time coming to the dealer. Manager acted too busy to talk and asked me to sit down as he sat on his phone and computer. Went outside to look at the car, no one from the dealership came to ask questions or provide information about the car. After 15 minutes, my buddy and I decided to leave. We left the keys inside the car, got into our car and go to leave. An employee chased us down and asked for the keys. We said the keys are in the car. We drive away and get a call 15 minutes later from the cops saying we were accused of “stealing” car keys. I told the cop the keys were in the car - she looked and called back to say the dealership accused us of stealing the keys before they even looked in the car.Terrible customer service and a horrible place to purchase a car from. Another scam dealership wasting people’s time. Would give a 0 rating if possible. Not to mention the car was very dirty and clearly not cared for.
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July 2023 by Ruben Sanchez
I asked for the price of a truck and he did not want to give me the price by message, his vehicle is not devalued if they let you know the price, only with that action they leave a lot to think about
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April 2023 by Weltsy M. Lozano
The good reviews are definitely fake. This isn't a car business this is a scamming business they have. They sold a defective car to my sister in law and won't make themselves responsible. Now she's in debt with a bank that won't take the car back unless she gets her credit ruined. She can't turn it in because the car is way over priced for what it's actually worth! Within the 1st month the engine light came on. The 1 year warranty they included doesn't cover much and they added that for almost 5K! if you know anything about cars, that is ridiculous. Santiago was also her salesman and he is the worst. A liar that takes advantage of his own Latino people. Thinks he is better than everyone because he drives a BMW.They really don't seem to care about the wellbeing of their business. We have a filed an official report and legal action will definitely be taken. It is not okay what they did to my sister in law and probably to many others.Document, screenshot, make copies of paperwork, take pictures of everything. These people are not to be trusted!!!!!
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April 2023 by Juan Carlos Constanza
Thank you so much guys for all you help I really appreciate it all the time you spent on y trying to get car and finally Santiago get a car .My 2019 Honda civic
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April 2023 by Adolfo B.
Me and my parents recently went to this dealership and I don't recommend going to these scamming con-artist. Me and my parents went to look for a car because I need one to get to work and to to take my currently pregnant girlfriend to her appointments. I started getting a bad feeling when both the sells guy and the financial manager didn't let me read the contract and always whenever I tried reading the contract , the financial manager always . The car was supposed to be 17,869K but after getting the car the bank told us we owed almost 25K and when we called the dealership complaining they tried to shut us up saying we were being insulting and my parents both have the right to be mad because we were scammed and they promised us a guarantee where they would cover everything except an oil change now their trying to say we don't have it when we paid extra for it
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March 2023 by M H
One thing about me is I don’t like being scammed about anything. This place sells cars with faulty engines. Please check your tires and make sure they belong on your car. My car had SUV tires I didn’t realize until I had to get my tire changed from a place that replace tires. Don’t get scammed out of your money. Who cares if you have bad credit, go to a real dealership. This dealership purposely placed me in a car with a safety hazard. The car that was sold to me had suv tires and not the correct tires that belonged on the car. On top of that when I come to the dealership and tell them that, they stir the conversation towards funds…YOU SOLD ME A CAR THAT IS A SAFETY HAZARD!!!! They are the worse people to do business with. They just want your money and if you happen to get into accident they wouldn’t blink once. Save your time and wallet and go somewhere that is ACTUALLY humane and care about you as a person not just someone with money.
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March 2023 by Alfredo Campos
Joaquin Sanchez helped me a lot and was very nice and supportive. He took the time out of his day to help my family and I get a new car. He is very good at what he does.
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March 2023 by Doug C
Keep spamming marketplace with multiple ads of the same car. Seller will lie and tell you the car in the ad is still available when it has been sold. High pressure sales tactics and shady business. Just in it to get your money any way they can as fast as they can. Impossible to get a full price on a car they just tell you what the downpayment is. Liars, high pressure sales, and horrible customer service.
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March 2023 by Christian Quinteros
Had a great experience easy and very communicative throughout the process Joaquin in particular did an outstanding job keeping in touch and making sure the deal got done ??
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March 2023 by sebastian gray
Mara Alvanino was great and helped me get a great deal on a come come here and ask for her if you need a car
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March 2023 by Dee C.
Bait and switch company with random people posting their ads on facebook marketplace and with only the downpayment amount. Impossible to get a full price of a car. Twice I have wasted time when the person posting the ad has told me to come see Geraldine Pedroza and when I get there the car they just told me is available is now gone 20 mins later and they have these other overpriced vehicles that are similar. Even admitted to lying in the messages I have saved just to bait you to the dealership then switch the car on you and see of they can pressure you into a sale. Horrible, highpressure rude staff and sales tactics. Stay far away
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February 2023 by M. D.
Extremely rude staff. Apparently nobody aren't welcome here, I am in the process to buy a car; I've visited many dealer so far but they never treating like in this Dealer Please don't even try to go to this dealerLuis
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February 2023 by Laura L.
No Los recomiendo. Prometieron bajo interés y pago incluido de las placas y NO, cumplieron . Mal servicio al cliente . No pierdan su tiempo con ellos.
