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9AM - 5PM
2611 Prince William Pkwy, Woodbridge
Banks
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“Worst bank we dealt with ever!!! Never bank with them...If your account is clearly scammed they'll not refund your money or stop the scam even if it is 10 times for a single 24 hours!!”
“The whole team at the Lake Ridge location is fantastic. Top notch service and hospitality. Whoever says the opposite, they’re just having a bad day. A special shout out to Jayson for always going an extra mile with his service. This man deserves a promotion. Love this branch. 100% recommend it”
“This location stays busy so expect to spend a few minutes there. All employees are very helpful however Farzana went above and beyond to help me open my account. Very polite, thorough, and the process didn’t take very long overall (I was able to set everything up during my lunch break).”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.”
“I wanna say thank you Ara who works there, that made my walk in an Excellent experience. She made me feel welcome and was extremely helpful with my service. THANK YOU”
“I have been dealing with this branch for both business and personal needs for over 25 years. During that time I have consistently received top flight service. In addition to the excellent service, you could not find a nicer group of people to work with.”
Open 24 hours
16300 Navigation Dr, Woodbridge
Banks
“It's seems unlikely that people would take the time to add a positive review for a bank. So I thought I'd share my very positive experience. This location is busy! The front door gets a lot of action. Yet seemingly there is always a space in their smaller parking lot. Service here is fast and the staff seems at least educated in their policies and procedures. It feels good to walk in and accomplish what is needed and get on with my day!”
“Excellent Customer Service! I have been a Wells Fargo Customer for over 30 years. I recently moved to Manassas and needed to find a local Wells Fargo branch where I could do my weekly banking and that could also provide financial planning. I decided to go to the closest branch to my house on Marblestone Dr. in Manassas. I was immediately greeted with a friendly smile by the Branch Manager (I think her name was Lilly) who then introduced me to Regina Bennett (Vice President, Senior Branch Premier Banker) to discuss my various banking needs. I feel like I hit the jackpot having the opportunity to work with Regina. She's the ultimate professional and her expertise and knowledge are paramount. I knew I was in good hands just a few minutes into our meeting! I also have to give a big shout out to the Service Manager, Mercy who is also so professional and friendly. My experience so far has been very positive at this branch.”
“Everyone is always friendly and helpful here. A special thanks to Sabah. She helped me with everything I needed and more . I left feeling more confident about my finances. Thank you !”
“The staff at Penfed precisely Woodbridge brunch, always demonstrate high level of professionalism, commitment and dedication in their work. They are very competent”
“5 stars to this branch and the management team. I had an issue that was not resolved at another Truist location. I came to this location and was helped by Sandra who cared for our concern and referred me to the Manager Antony Bonilla. He took urgency on our request and demonstrated care for our issue. He solved our issue and took care of everything immediately. Both demonstrated resolve and expertise I appreciate their help and hope they get recognized. Unfortunately not all branches have people of their caliber working at their bank.”
“I called to see if I could come in same-day to open a new account for my minor child. They did not have any appointments available, but were able to squeeze us in for mid-day with the manager. The process went smooth and the manager was super nice. The entire process took about an hour or less, and was overall very positive. And, my teen came away with a new account, as well as a lollipop, LOL.”
“Steven the Retail Specialist Never hesitates to help any bank branch client that comes in he is always willing to help and has great and amazing customer service skills and as well everyone else that works in that same branch”
9AM - 5PM
12650 Apollo Dr, Woodbridge
Banks
“PNC Lakeridge has been our family bank for over 10 years. After their consolidation, we now use the Woodbridge location and are very happy with their customer service. Mr. Fayaz has been caring for our family’s financial needs and are pleased with his care and attention. Thank you for your help! -Sheila Rahman & Family”
“Great experience working our small business banker Ms. Asifa Saeed. Ms. Saeed was patient, respectful, professional and very knowledgable on the process of setting up new business owners with business banking. We feel very lucky to have worked with her.”
“I have been with this bank before they even became Suntrust and even when Henry Funn left as the manager and Todd took over they still do the best to work with you whatever issue may have. Paula has been at the bank for many years and gives exceptional customer service as all the other tellers. Everyone is friendly and helpful. I recommended this branch to friends and family.”
“It's seems unlikely that people would take the time to add a positive review for a bank. So I thought I'd share my very positive experience. This location is busy! The front door gets a lot of action. Yet seemingly there is always a space in their smaller parking lot. Service here is fast and the staff seems at least educated in their policies and procedures. It feels good to walk in and accomplish what is needed and get on with my day!”
Open 24 hours
1708 Old Bridge Rd, Woodbridge
Banks
“I was initially worried about visiting this place because of the low ratings, but my experience turned out to be great! "Zara," the staff member greeted me and my daughter warmly, making us feel very comfortable. She helped us with opening a checking account, saving options, and answering all of our questions with patience. Later, another staff member assisted me and my daughter, but I felt like she wasn't too happy with all the questions I had. The other staff members helped me and my daughter open our accounts, but unfortunately, the debit cards didn’t arrive. However, when I went back because my debit card hadn't arrived, Zara was there again and helped me thoroughly. She not only assisted with my issue but also kindly asked if my daughter had received her debit card. When she hadn't, Zara took the time to explain how she could get it. Excellent customer service!”
“Ashly is very nice and speaks clearly she speaks Spanish too and always is nice and professional it’s sad to see her leave but I amHappy she has found a better opportunity ??”
“Today was my first time going to Apple credit union to open an account and Allie Tobar made my experience great. She helped me open two accounts, was very nice and knowledgeable! Recommending Apple to my family/friend because of my pleasant experience with Allie.”
“I could say that it is an excellent bank, magnificent service, until now that is what I thought, but precisely now, December 21, 2019, I did not like something I saw, people were waiting to pass and someone with money arrived, you could tell by his appearance. clothing and kindness with which he was rescued, and they attended to him immediately regardless of the fact that among the people waiting was a man in a wheelchair, I did not like that gesture”
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“My experience with Alicia was excellent, very excellent service, thank you very much and Blessings to Alicia in particular and the entire Bank of America work group.”