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September 2023 by Robert Conway
This place is absolutely great.They do excellent work - they have reasonable prices - I feel that they are ethically honest people - and have reasonable hours.I learned of them through a friend of mine, who had used their quality services and spoke of all the enumerated attributes (as listed above) that he too had encountered as well.This is an excellent service shop for your (high-end) vehicle.I drive all the way from Alexandria VA to have all of my work done by them.÷[ Rob Conway ]÷Services: Tires
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August 2023 by Julie Meawad
I had a wonderful experience with this team! Everyone I had contact with were professional and polite. They were very thorough and didn't try to fix things that weren't broken like other places have tried. Their pricing is also more than fair and their technicians, especially Lou, are very skilled and knowledgeable. I appreciated that no one spoke down to me just because I'm a woman. I'll definitely go there again! Thanks for everything!Service: A/C installation & repair
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August 2023 by Naser Hdieb
Very professional! Jason , Amy, and the whole crew are the best....I refer everyone to them...very honest and they stand behind their services. Highly recommended!
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August 2023 by J M
I had a wonderful experience with this team! Everyone I had contact with were professional and polite. They were very thorough and didn't try to fix things that weren't broken like other places have tried. Their pricing is also more than fair and their technicians, especially Lou, are very skilled and knowledgeable. I appreciated that no one spoke down to me just because I'm a woman. I'll definitely go there again! Thanks for everything!Service: A/C installation & repair
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July 2023 by Robin Y.
A once reliable shop turned to the dark side. My car has been there 14 days. They have called me maybe 2 - 3 times, and when I call in to inquire, employees Emily and Daniel lie to me on behalf of their boss Jason, who won't speak to me after taking in the car. Pretending to be waiting for 4 days on extended warranty company answer but that company shows they waited 4 days to call in repair request. Why the need to lie? Missed 3 drop dead deadlines I need to have that car back for medical appts. Friend drove me over to the shop to check on the car, they thought that night or next business day. Nope. Did not discuss how to repair new problem they say they found, need for new catalytic converter. Arguing with parts company that sent wrong part to determine who is at fault but not getting the part or keeping me informed. Customer since about 2016 and they have repaired 100 cars ahead of mine in the second half of July. Would you trust them or risk them doing this to you, randomly?
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July 2023 by ReDD-WoLF7
My experience with this company was amazing, first the receptionist (Emily) and the secondly the mechanic (Josh) it was like dealing with family, a real old down to earth business that put you and your vehicle first I recommend this place to anyone who wants to be put first with care and top of the line automobile service ?.
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July 2023 by Evan Riggleman
Great shop. They go out there way to help you. They’ve worked on all of my cars. My M3, my Jeeps, and my wife’s suburban. Can’t recommend these guys enough.
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July 2023 by Anthony Tandoh
Jason and Lou were so nice and professional. My car drives like new and am very pleased.Service: General repairs & maintenance
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July 2023 by Hugo K.
Very good, reliable shop. Does not give you the impression that they are trying to cheat you. Prices not the lowest but they seem fair. Nice comfortable waiting area. They used to have a library (in a car repair shop??) but they took it out, unfortunately. Still, good place to go for your car. Highly recommended.
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June 2023 by Michael van valen
I have been going to Winchester Foriegn and Domestic for 4 years.I have german cars and a dodge pick up. I have had my hemi rebuilt and very satisfied. All my maintenance done on my other three cars for the whole family is done here.Emily and Jason take the time to chat with me and explain any questions I might have. I am having a second engine installed in another truck there because of the quality at work that was done on the first. I had my 32-foot trailer done as well.I would highly recommend this shop to anyone. I would suggest that you have a clue so you can appreciate how they are bringing value to you over other shops I have tried.If I have any issues at all with anything that has taken place, Jason takes care of it immediately so that I have received what I think I have paid for. No matter how stressful, Emily is always patient and cordial.I am sure you will never have a problem if you communicate and understand where your value is in maintaining your vehicle.
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June 2023 by Kailyn Mason
Excellent customer service. Fast & efficient. Lou is very helpful with assisting me & my family with our car troubles with 0 complaints. I definitely recommend.Service: Electrical repair
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May 2023 by Pat Valerio
My 92 Volvo 240 had to be towed. Fuel pump and sensor were toast. Exceptional service (front office and mechanics). Car was ready and runs great again! Thank you all for your attention to detail and for f getting me back in the road.
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April 2023 by Nancy Alicea Cabrera
Excellent Customer Service! Worked quickly for the estimate. Made the appointment and dropped the keys and the car the day of the appointment. They had the car ready as promised the same day without delays. Emily was so attentive!
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November 2022 by Roger “Magic man” Rose
Went for second opion on reject sticker and they was honest.
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November 2022 by Giovanni Beadman
Honest mechanics is usually an oxymoron, like JUMBO SHRIMP or HONEST POLITICIANS!But they ARE honest and do not try to pad any bill.
