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June 2023 by JEFF MILBURN
Two thumbs up, these folks understand what customer service is all about. They are more than fair and if you don't like the price, you do not have to sell to them. They treated me more than fair! I will be a repeat customer!
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April 2023 by Alexander
Love this place. I’ve purchased several pieces of jewelry here over the years and every time it’s a positive experience. Brandon has helped me, and he is always upbeat and very helpful and even willing to negotiate sometimes. Highly recommend if you’re looking for some secondhand jewelry, gold, or silver
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February 2023 by Alison Carter
Blown away! They appraised a ring - so professional - the ring never left my sight! They took photos, did many levels of measurement and color assessment. Two days later, I picked up the appraisal - another amazing shocker - the appraisal itself, in design, color, presentation - was a beautiful piece of art! You need an appraisal? It can't get better than this! Thank you, Winchester Exchange!!!
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February 2023 by Xander Manzo
great place to find cool jewelry
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December 2022 by Sammy Campbell
Brandon Foreman is amazing and very knowledgeable. He is fair with people and treats your right. I will definitely go back again.
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October 2022 by D D
Honest and reputable! Very personalized service, received my item as promised on time. Will definitely do business with them again!!
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February 2022 by Anthony Testa
Very personal experience impressed me greatly. Walked in to have a watch back put on. He got it done ran to local jewelry store in same strip. Got it done so I was looking atCoins. Got 2 pieces of silver will be back. And I live In Manassas.
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November 2021 by Stuart S
This is a first class store. The honesty and customer service they showed me today was very appreciated. I will definitely shop there in the future and refer friends without hesitation.
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September 2021 by DIANE SOURS
Treat yourself to that one thing you've wanted, while you peruse their various treasures for sale. All priced reasonably, in a quant, tranquil and clean shop. Transactions handled in a professional and friendly manner.Store front parking in an easy to find location. Highly recommended.
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September 2021 by Dustin Cosby
Came here because of the reviews and was not disappointed. Could not have asked for a better experience!
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May 2021 by Ralanda Campbell
Thank you scott for making me feel like family everytime i walk into your shop beautiful gold ring you sold me ty
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January 2021 by Sinc 7726
This is a first class store. The honesty and customer service they showed me today was very appreciated. I will definitely shop there in the future and refer friends without hesitation.
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August 2020 by David Dunlap
Purchased a few coins a few months ago and again yesterday. Incredible customer service and a pleasure to do business with. The prices were more than fair. Looking forward to expanding my collection and doing a lot more business here. You won't find a better place in town.
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August 2020 by DJsheabutter
I really just had to take a moment to express my thanks and gratitude to the good folks at the Winchester Exchange. I am familiar with the business of jewelry and the huge mark-ups you typically find in mall establishments and chain stores etc... Last year I paid a visit in hopes of surprising my then girlfriend with an impressive engagement ring and was treated with the utmost respect and professionalism by BOTH Scott and Brandon. My purchase exceeded my expectations (and hers) They went above and beyond with regard to sizing and attention to detail... I left feeling satisfied and confident with my purchase!! Fast forward a year and a half later and it was my now, Wife's birthday and shortly after entering, I was greeted by Brandon who greeted me by my first name (whaaaat!?!) I work with the public everyday and when it comes to customer service I too pride myself in making those same connections with my customers and Brandon is top notch!! I highly recommend anyone to pay a visit and see for yourself (you may be surprised not only by what you find but the overall sales experience) Ask for Brandon - Tell him what you're looking for... whatever your budget may be and I promise your dollar will go much further and your happiness will last much longer - Support your local business and keep your money in the community when you can. It is far more gratifying than dealing with the faceless entity of the internet. ☆☆☆☆☆ Keep up the good work Brandon and the Winchester Exchange. Thank you, from a customer for life!
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February 2020 by dianna lester
great place to do business!!!
