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July 2024 by Jocelyn Artman
Super helpful and personable staff that helped us with our insurance and they were dedicated and took appropriate time to help us out!
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July 2024 by Jessica McKee
Sarah was amazingly helpful. She found me great coverage super quickly. Definitely recommend!
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July 2024 by Angela Orndorff
Sarah is the most efficient and professional agent we have ever had!!! Very thorough and truly cares about her clients.
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May 2024 by Stephanie Wadel
As a business owner, knowing that my business assets are protected by top-tier coverage at the most competitive rates is invaluable. I highly recommend this insurance company to anyone in search of reliable coverage and outstanding customer service. Brian and his team are the best in the industry!
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February 2024 by Julissa Cueto
Doesn’t answer calls when trying to make a payment. Leaves me on hold for 20 minutes then says she will call me back tmr and never does!
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February 2024 by Dana Crim
I’ve been working with Walter and Walter Insurance Agency for a while now and Brenna has always been sooo helpful and on top of all my insurance needs and questions. Very personable and down to earth, makes every process stress free. Thank you Brenna.
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November 2023 by Henry Armwood
Horrible agent. Let me down everytime that I've needed their help. After an accident, I got a new car. Called them to add it to my policy. They didn't. They admitted they didn't do it after calling them because I couldn't get an inspection. They added it. Then, Erie Insurance took over $800 out of my accout because of there mistake. They couldn't even call me back.
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November 2023 by Megan Billhimer
I had the BEST customer service this morning!! They came in with an unbeatable quote and literally saved the day!! My agent Renee I believe, was an absolute pleasure and truly cared about my situation and did what she had to do to make sure I wasn’t going to go without coverage!! I couldn’t be happier!!
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September 2023 by George Miller
Gave me a good price on auto insurance very friendly people
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September 2023 by Hazy Vibes
Renee is an absolute marvel at her job and has saved me thousands
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June 2023 by Troy Monday
Very happy with Walter and Walter. They basically have the same roadside assistance as AAA included with their Erie policies. I had a very expensive tow bill and they reimbursed me no questions asked! Prices are very good too! If you need insurance or are looking for something better call Walter and Walter and ask for Karen, she’s very helpful, knowledgeable and pleasant to work with!
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May 2023 by C H
I worked with Brenna on a crucial deadline and she pulled it off with professionalism and despite my panic she was calm and thorough! Thank you so much! Highly recommend Brenna!
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March 2023 by Denise Daniel Meridieth
My wife and I have been with W&W for 5+yrs and our experience with Karen has always been exceptional! Karen always goes beyond to help out and research the best available rates for her clients. This is the second situation where my current policy holder raised rates without any real justification and Karen worked her magic and found us an even lower rate with more coverage! THIS folks is what customer service is all about! Thank you Karen!!!
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March 2023 by Jan Bradley Bradley
I have been extremely fortunate to deal with Brenna at this agency. She is so helpful and will go out of her way to make sure that you are getting the absolute best insurance rate. If you are in the market for insurance needs Brenna is the person to go to!
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March 2023 by Kristen Peterson
The best! I inquired with Renee from a referral after Progressive hiked my rate up after being a 9 year customer-I now wish I had switched a long time ago. Not only did they get me a better rate without upping my deductibles but the lower rate also included rental-which I had to pay progressive extra for. Fantastic customer service all around, thank you so much Renee!!
