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February 2024 by Corey Hall
Worst customer experience ever. After arriving at 6 am to do a money gram at money services I find the posted hours online which says 6am to be different from posted hours in the store 8am. I first go up to customer service and there is no one there cause yet again online it's posted as 6 am that customer services is open but they aren't. After a moment of standing there and workers walking by someone finally talks to me and tells me it's 7 am that they open. No visible hours are posted in the area for customer service hours. After waiting an hour. I go to customer service and they refused to help me with a money gram saying I need to wait until 8 am for money services that they don't do that service at customer service, but the sign over by money services says otherwise. Both the customer service worker and the manager were stand offish and didn't want to provide a service they advertise. If you don't offer a service DO NOT PUT A SIGN SAYING YOU DO... The customer service worker has the gall to try to say I'm incorrect and that she "works here that she knows what the sign says and I'm wrong". Well the sign says you offer money services at customer service during money services closed hours. This kind of confrontation with workers and lack of respect to customers and not actually doing the things they advertise they do is why people don't like Walmart why y'all are under paid. Making someone wait 2 hours until 8 am for money services to open only for it not to open at 8 am and I had to walk up to customer service yet again for the third time to finally get someone to help me nearly 2 hours and 15 minutes later. I do not create your posted hours online, I do not create your posted hours in store and I do not create the signs which advertise what supposed service you offer. So according to the workers here it's my fault that they advertise this see pictures.Worst Walmart workers ever they need retaining or taken off of position of manager and customer service.
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September 2023 by Sherry Gettel
This place is the biggest joke. Never consistent. Open when they want, close when they want. Tried to tell me that only one person knows how to work in this department!! So when that person isn't there, oh well. You have to go to another Walmart is what they told me!!
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March 2023 by Matt LaVancher
Not open until they want to open it! At the same time, no one knows the hours of this department. They just tell you that they don't know. Great customer service!