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October 2023 by A Simmons
Experience used to be ok but I stopped going due to my last appointment. Nails were chipping in less than 2 weeks and the girl was squeezing my nail as she worked. She was also rude. Seems like a "Rush the customer out of here to start on the next one" spot.
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October 2023 by Martha Vesterlund
They do set a timer so you know your massage is the right amount of time. The place is very clean. Very nice!
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August 2023 by brooks colin
awful nails, i’m very disappointed. i was excited to get my nails done but no place was open except this one so i went thinking you can’t really mess up a gel manicure until the guy doing my nails finished. you could still see my bare nail under the polish and they were just not painted well at all. he knew he messed up and tried fixing them but they were still very bad. in different lighting it’s very patchy and spots from my bare nail that you can still see. he was pushing back my cuticles, cutting them, and i started bleeding. on top of that i still had to pay full price. they look worse in real life.?
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July 2023 by jordan ludwick
The WORST nail salon I’ve been to in Winchester. The salon was not very clean & color choices are outdated and limited. I went in for a pedicure and was burnt by the nail file and was cut with the cuticle nippers on 4 toes bleeding. They removed none of the calluses on my feet and washed the scrub off my legs without even rubbing it in. I’ve never had such a poor quality pedicure in my life. I paid for a spa pedicure and only got my toes painted pretty much.Service: Pedicure
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December 2022 by Rachel Brown-Wilson
Thank you for a lovely experience with my friends today! The Champagne & Rose pedicure with Vivi was divine and my acrylics with Kevin are perfection! I’ll definitely be back! ❤️Services: Hand & foot massages
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July 2022 by Wanda Wilson
A few months ago I gave them a 5. Now I will never go back. I did dip nails and now mine are ruined. They are very thin and will take months to recover.Services: Pedicures
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July 2022 by Fangzhi Z.
Great place for a relaxing pedicure date. Everything is just right. The water is nice, the people are nice, and place is nice. Make sure you call ahead to make an appointment as they can get very busy. That also saves you some frustration.
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May 2022 by Monika M.
Just moved to Winchester from IL, and picking a new salon is always a hassle. This place is very professional and reasonably priced for the service you get. First I had the pleasure of getting my dip manicure done by Vivy. I asked for a short round shape because my nails all broke from the move and she delivered. Some places don't understand how thick/thin dip should be on a nail but Vivy knows her stuff. She did great with my cuticles too, which a lot of places rush over. She took her time with my nails and I am grateful for that. I am very pleased with this dip manicure and will be going to see her again. Second, I had some old gel polish on my toes that I wanted redone. Since the salon was very busy they had two people (Kevin and Cindy) switch off on my toes, and both were very professional and thorough. My cuticles on my toes were out of control as well, and they took their time to make my toes look perfect! The gel was applied evenly and the shape of my toe nails is exactly what I wanted. Also, their massage chairs are aaaahmazing. I will definitely be going back to try their upgraded spa treatments for feet and a longer foot massage. Keep up the good work!
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May 2022 by Deborah Pangle
First time visiting this place will not use againThe girl cut my cudiculs so short my toes bleed and hurt. Usually it is relaxing for me but this time.it was painful to get a pedicure. Never againServices: Pedicures
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January 2022 by Linda Kerns
love their pedicures, awesome, take their time with you no rush, quite and relaxing
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January 2022 by Barbara Hisghman
I went in for a pedi and a fill 20 mins after my appt time started my pedi tried to soak off my nails I said I wanted a fill she laugh and said oh got my pedi done waited to get my nails took 2 ppl in front of me who I know didn't have appts one hour and 20 mins later I said let me just pay for my pedi so I can leave I have been in here a few times for pedicure u can believe I wont b back. Customer service isn't good unless they know u personally
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December 2021 by Stephanie Goddard
This place is my favorite just because I have never had a bad experience here. Everyone who works here makes an effort to pamper and be friendly. I enjoy the attention to detail and the utmost care the staff give to their clients. In the past I have not made appointments but it seems a good idea to call ahead because this salon can get rather busy so you can't always be assured you'll get in right away.
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December 2021 by Kaitlyn Davis
The main issues I had with this nail spa were the cleanliness and the quality of the work. I received a scheduled manicure using gel powder. The nail tech I had got her filing drill bit from a dirty Altoids tin she had shoved in the drawer of the station we were at. I didn't see her wash her hands before she started working on my nails. I'm lucky I washed my hands of my own accord right before the appointment as I wasn't instructed to do so before she started.She was rushing through the manicure so much so that she cut my cuticle with the file and caused it to bleed. After removing the cotton from my wound, she then brushed the dust off of my fingers with the same brush she had used to sweep off the debris from the table top. Not once did I see anyone actually spray and wipe down the tables. She put the cuticle oil and hand cream on me before I was told to wash my hands and ended up rubbing the remaining gel powder all over my hands.When I was finally instructed to wash my hands, she hadn't allowed enough time for the topcoat on my nails to dry. She ended up scraping some of it off a couple of my nails when she applied the hot towel to my hands. Which she did at the sink as she didn't allow me to go back to my chair.The end result wasn't terrible but the filing was uneven on the shape of my nails and paint had been left else where on my finger tips. The cleanliness and lack of professional work and equpiment left much to be desired. I wouldn't recommend this particular spa, there are far better ones in the area. So far, Anvy Nail Lounge and Spa and Fancy Nails, also located in Winchester, have provided a much better experience for me.Service: Gel manicure
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December 2021 by Emma Miller
Not a good experience. They took me at 10:20 and the man was still putting on the acrylics at 11:30. I didn’t get done until 12:10. Not only did it take forever, but the man left at least 15 times to assist other people while all of the girls just stood there doing nothing. The man also kept pulling my arms very aggressively. He also made my finger bleed and totally ignored the fact that my finger was dripping blood and kept doing my nails. I recommend you don’t come here because there are many better places. Don’t spend your money here.Service: Acrylic nails
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November 2021 by janice purslow
Vivi was sweet and friendly. Very professional loved the design
