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July 2024 by Charles McEvoy
This was my first time staying at Tru. This review is only qualified as it is only my stay. I have to admit that I was somewhat skeptical with my expectations but the hotel turned out to be much better than expected. While the room had a certain distinctive layout, it was the overall vibe of the hotel that was appealing. It truly (no pun) seemed geared towards families. It was an appealing hotel that surpassed my expectations.
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July 2024 by C Tech
Dawn and Marlin exhibited stellar customer service skills, going the extra mile to serve what appeared to be several baseball teams and their parents. They were efficient, professional and unflappable as they attended to everyone’s needs, each with a positive demeanor. Thanks!
Rooms: New, fully modern rooms with all amenities, handicapped rooms
Safety: Very safe area, new hotel
Food & drinks: Good breakfast with variety, but pancake machine was slow
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June 2024 by Franklin Ogburn
Nice, clean room. Very typical of a TRU hotel. Not many frills but what you need for a short stay. This one has a pool table, needs to be re felted, where most I have been to have foosball tables. I found it odd that there were ear plugs in the room and the lobby. I then realized that the hotel sits right next to a train track and got worried. I was woken up once in the early morning, 5amish, by a train whistle but that was the only one I heard.
Overall perfect little hotel for 1 or 2 night stays.
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June 2024 by Landon Thorne
Nice motel for an overnight on a long drive. Close to the highway and other services. Very pet friendly.
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June 2024 by Amanda Maggiore
Nicd hotel. Clean and quiet. Good hotel in Winchester. Highway noise is a little loud but other than that good
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June 2024 by William McPhail
Rooms are basic...Nice TV, decent bed, & in good shape. Overall clean, but there was some mildew on the shower door.
Front desk attendants were completely oblivious. On their phones and slumped over. Not friendly or welcoming.
Location...Great for traveling, but with the proximity to the highway, there is outdoor noise.
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June 2024 by Jeff Horn
Service didn’t apply here. Tru deserves to be associated with Hilton!
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June 2024 by Naddy H
Great location if you are heading to Roanoke or Tennessee. Lots of places to eat and this hotel was clean and the front desk was very helpful and nice. I will definitely be back again. The salt pool was a plus to. Great ?
Rooms: Clean and nice
Nearby activities: Store’s
Safety: Very safe
Walkability: Food
Food & drinks: Plenty
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June 2024 by Debbie Jackson
first time at this chain. room is what i expected for a no frills hotel then luxury. the floors were dirty (my feet were black walking around)?bed was comfy and pillows. a industrial area so do not expect beauty. overall met expectations for a single night stay on the road. i rather hampton.
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June 2024 by Russ Horn
Nearby activities: Close food entertainment options
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June 2024 by Darwen Perez
The place is clean, clean, clean , clean! Very quiet neighborhood, buffet type breakfast. Not expensive. Staff was friendly if I’m near this place again that’s where I’m staying!
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June 2024 by Tori Henderson
ugliest decorated hotel in america. no fabric chairs, lamps,or carpets. horrible lighting. Cheap cheap cheap. The prices u charged are worth 1/4- I want a refund. would have stayed at Microtel but sold out. Love that hotel. Fire your decorator
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June 2024 by James Merchant
Always a good experience at Tru. Maybe I’m ignorant but the laundry room being closed at night was annoying. That kontinental Breakfast hit tho
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June 2024 by William Anderson
Clean quiet and decent price. Great Job guys thank you!!
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May 2024 by Tyler Allen
Noteworthy details: Comfortable lobby setting for breakfast and any other gatherings you may have to get out of the room.
