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March 2024 by Tom Anderson
Very clean and well taken care of store. Gun selection is pretty good and their ammo and hunting section is fairly well stocked. I would give this store five stars, but it simply feels that it has way more potential. The employees are great and nice, great you at the door when you walk in. But the floor space seems wasted. If they were to increase the density and variety of items available (such as ATV accessories, smokers, grilles, etc) they would hit the five star mark easy.
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February 2024 by Tim Czaja
I purchased an item from sportsman’s warehouse in Winchester, VA. Arrived home and realized the product was defective. Less than hour after the purchase, I was told by the store it’s not their problem and to contact the manufacturer. Needless to say I won’t be going back.
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February 2024 by Mark Little
Great store lots of stock and friendly staff
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February 2024 by Gerald Taylor
Awsome outdoor store!! I will go there shopping for outdoor equipment!!
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December 2023 by Laurie Burke
Prices are extremely high I thought... The employees were very nice and the store was very clean
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December 2023 by Dale Bohn
5+ stars to Tom in firearms sales. We spent the day shopping for a 22 cal rifle in the PA area and were unsuccessful with finding a rifle in stock and with getting someone to even wait on us at the Sportsman Warehouse in Chambersburg. I called the Winchester store while I was shopping in the Chambersburg store and immediately was impressed with the individual I spoke with. We drove to Winchester and upon arriving at the firearms sale desk was greeted by Tom, whom was working with other customers. He multitasked and dealt with us all at the same time. It is obvious how much pride he has in his job. He could not have been any more helpful with my purchase. I have already recommended several others travel to Winchester to purchase their sporting needs. Sad but Tom has heard how bad the Chambersburg store is.Thanks Tom and we WILL be back.
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December 2023 by Buddy Gordon
Although it was like pulling teeth wanting to see firearms from the case, I still enjoyed the assortment.I enjoyed having one close when I lived in Arizona. Wish you were closer.
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December 2023 by Mauricio Castro
Great customer service, very clean and organized store.
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November 2023 by Leroy Downs
Since I've been 21 I have never been denied the purchase of a firearm. I went into the store trying to purchase a pistol. The first time the gentleman behind the counter did not ask if I had a CCW before processing. So I was denied because all that has to be on the paperwork. Then I was told I had to wait 30 days before coming back was not told the first time it was (stored policy.) So I called VSP had a conversation with them. They said I was good to go back in the store to try to reapply. I called the store and asked the speak to the main manager. He was very understanding and said come back in. I waited a few days,went back. The gentleman put my CCW information in was still denied. It was the same gentleman as last time That put my information in the first time. He was very nice and understanding and apologized. As he was trying to show me that it was store policy. The manager Dustin. Came over And turn the computer screen back around so I could not see it. So at that point I got my permit and left to my vehicle. Went back in and all I wanted to do was simply speak to the main manager and tell him i appreciate his time and how dustin was acting and seems like he had a problem with me being in there dustin was very unprofessional and how he wouldn't let me see my own paperwork. At this time Dustin came to the front and said. There's nothing I can do for you. It is a store Policy I said I understand that but I still want to speak to the man I was talking to. Dustin replied Yeah, I'm right below him. I said that's good. I still want to speak to him, he said he is busy. I said that's fine, I'll just make a phone call or come back later to talk to him.He threw his hands up, walked away. Then i was told the main manager was with the i.t. guy So i left. I will not be doing business with this store. From what i understand this is not the frist time this happened in this store from other people. I have worked in retail and been a manager in retail. This is not how you act for customers. The main manager was excellent and professional. Dustin was not. The Gentleman trying to sell me the firearm Was a very nice an excellent and professional. The rest of the staff in the store was polite.
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November 2023 by J Johns
Very friendly and helpful employees, well informed. A pleasure to shop there.
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November 2023 by parker darlington
They have everything you for hunting or fishing.
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October 2023 by Steve Norris
This place has just about everything a outdoors person needs. Staff is friendly and knowledgeable.
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September 2023 by Allan Colvin
Great place
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August 2023 by Danell Sweringen
We really missed Sportsman's Warehouse! They have a lot of them on the west coast. Absolutely thrilled they opened one in Winchester. We went yesterday and got a few new shirts and a few other items. The staff is super helpful and friendly. If you're looking for gun's, ammo, fishing gear, Lodge cast iron ware , smokers or anything outdoors this is the place to go. They even have cool stuff for your pups.
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August 2023 by DarthLordRa
Customer service at this store is amazing! Friendly and helpful staff that are willing to make sure you leave with what you need.
