Shipping Centers in Winchester, VA

“Great Communication, Pricing and Service. Delicate and breakable items packed with care and thoroughly protected. Cannot say enough how grateful I am for their professional service and TLC with their shipping. A FABULOUS EXPERIENCE. This is what makes Auctions a real joy! I know I can bid with confidence! YOU CAN TOO! HIGHLY RECOMMEND!”

“When my cat went missing I came in to print missing pet flyers. Leighanne and her staff were so kind and genuinely caring and encouraged me not to give up. I got the flyers fast, in-color, and they were super professional looking! It’s not common in this modern age to go into a business as a stranger and be treated like a friend. Best of all, after 6 weeks, someone who saw the outreach found my cat and he was safely returned! Picture of my cat just for fun. Thank you Winchester UPS!!!”

“I needed to get a poster for an event at my church. I designed it and sent the image to Staples from my computer. The printout was ready the same evening and it looks great! <3”

“Whew! Finally found it, and it is INSIDE the Walmart building at the far L end. And yes, this IS listed on the Internet.Jose was fantastic, patient, and professional as he explained all my options for an overnight letter. Along with a caring attitude for this slowing old man, he was genuinely attuned to my needs. God bless him for his assistance that super-busy afternoon. Bravo, Fed X. ???”

“I came in earlier today (Sunday 6/9) to do an Amazon return and purchase a few small items. After what I saw, I felt like I had to post something here, especially after reading alot of the 1 star reviews people are posting lately. So many of the reviews here on Google report low customer service as a result of understaffing. Today I literally watched one young lady run laps around the copy center as she attempted to help customers like me with returns, customers trying to place orders or pick them up, customers wanting to check out with their purchases, continue to print new orders, and keep the entire area clean and organized...AT THE SAME TIME! I could see the anxiety in her face, but she smiled at every person she helped and did not waver. I wish I could have video taped her. She was a superhero. Yet, while I was there, I also personally witnessed at least 3 people get an attitude with her or the manager on duty for not getting them taken care of faster. Are you serious? Please - people of Winchester and beyond...you need to understand that is not always the fault of the business for being understaffed on a given day. Every working human has a right to a sick day or a personal day, a bathroom break and a lunch/dinner break... and, yes, sometimes there just aren't enough employees, period. Our economy is still struggling. This creates stress for everyone. The two employees there were doing the absolute best they could to help everyone and still get their job done well. Sometimes in life...there will be lines...someimes there will be waiting. If you don't have time to wait your turn, just come back another day. Do not make their job harder by being inconsiderate of what they are trying to do with the limited resources they have on hand. You can not understand the stress exceptional customer service puts on an employee when they are being pulled in multiple directions at once unless you've been in their shoes. And if you have been, you sure wouldn't treat another person the way these customers treated these superheros. I have been in these shoes for the last 28 years of my life: retail, food industry, self employed business woman now. It's not easy and it's unfair to take it out on the employees who are already struggling. We as a society have to do better. Kindness is free, compassion is free, empathy is free. It costs nothing to be a decent human being. And a HUGE pat on the back for the two employees taking care of the entire store by themselves. I hope this message is seen by Corporate and their excellence can be celebrated.
Abby”

“Great service, great driver, great company. Estes Express proved to me that truckers are basically good people. My driver had no cellular coverage during the last 15 miles of the delivery and struggled to find my residence but never gave up like most would have and pressed on with a gut feeling and extra effort to find our rural mountain location and complete the delivery. Awesome effort, thank you Estes Express!”

“Kay was very friendly and helpful. She helped get what I was shipping out fast and tracking squared away so I didn't have to worry about it. I had bad experiences with Linda and Ellen, so I'll only ship if Kay can help.”