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March 2024 by Terri Pruitt
Mike and Whitney were very very helpful. They went above and beyond to find everything that I was questioning and looking for. service was excellent . They ate an asset to your companyWould definitely refer them to other people
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March 2024 by Joe Dixon
Lady(_sorry forgot her name) was very professional and very helpful, great sales person
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March 2024 by Earl Watson
Great customer service. Friendly environment.
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March 2024 by Greg Domecq
I had a great experience yesterday at Schewels in Winchester, Virginia. A year and a half ago I bought a sofa and ottoman from the store in Waynesboro. Have since moved to Maryland. I drove two hours to buy another just like it. The sales team of Vicki, Tori, and John went out of their way to help me be a satisfied customer. A special shout to Tori who was able to put all the loose ends together and make everything work.
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March 2024 by Michelle Souders
Nice friendly service there!! He got us a nice couch on sale. Saved us some money!!
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March 2024 by Christine Woodbridge
We shopped for a living room set and they had a better selection to choose from at a reasonable price. Taneish was very helpful without overwhelming us while we decided on a set. The purchase process was simple and not drawn out as with other stores. Scheduling delivery was easy. We're happy with our purchase.
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February 2024 by Bonnie Gant
They greeted me at the door they were very pleasant they were very helpful. I will shop there again.
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November 2023 by John Butler
The store is nicely laid out. Taniesh was very helpful in getting me what I needed. Have purchased several pieces, and would always see my way to Schewels first. No disappointments found here. Thanks!
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October 2023 by Angela Spencer
I purchase a pub style kitchen table set for 2. I am pleased with the set I choose. However I am unsatisfied with the service. However when talking with a sales person I was deceived. I was told with the price my total would be 575 that included delivery fee and assembly fee. However when I got to the check out counter my price was 575 plus 119. I told the lady that there is no way this price is right. The sales person was called to the front of the store to insure that he did not give me a price with delivery fee. I said sir yes you did. Thank God I had witnesses. Remember I said I had to pay an assembly fee which was no problem. The problem was when I was told that they will bring it to my house, all I had to do was just show them where I wanted it and they will put it together and put it where I want it. Now first of all why should I have to give up my time for you to put something together in my house. I don't know these people and I feel a certain type of way when people are in my house I don't know. Who is paying me for my time? I would not recommend this store service to anyone. I'm probably going to get a refund, no I'm sure I am
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October 2023 by Shane Mitzel
You will be treated like family when shopping here. Greeted promptly at the door, sales will guide you in the right direction depending on what your needs are. Prices are competitive and fair.
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September 2023 by Sarah R
The manager Robert was great. He was not pressuring to me, offered services other businesses were going to charge more, and showed me all the models I was interested in once I gave him an idea of what kind of dining table I was looking for. I shopped around and their store had the most fair and competitive prices. He assured me if anything was scratched etc with delivery they would take of it. I'm trusting it will all go smoothly when they deliver this weekend. The young lady at check out was also very friendly. I will most likely be back again next time I am looking for a piece of furniture.
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September 2023 by James Powers
Over priced junk. We have bought living room furniture as well as kitchen appliances from this place. You're lucky if you get a full year of use out it. Their kitchen appliances are by far the worse. Good luck with any warranty you purchase. If you're lucky enough to get them to actually stand behind the warranty they will make sure to drag their feet doing so. Would have loved to left this place 0 stars but that wasn't an option.
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September 2023 by sharon hartley
Everyone was so helpful. They gave us time to make our decision. We have shopped there in the past. I really like the store and how they don't pressure you at all!!
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August 2023 by Robin Pranschke
Our salesman Kevin was knowledgeable, personable and made our purchase very easy. Great prices and a large selection of furniture.
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August 2023 by Mary Beth Bryant McGurin
I called the Luray and Harrisonburg store looking for a specific lamp. They said they did not have it, and that it was out of stock. I called the Winchester store, and Whitney located the lamp I was looking for out on the sales floor. She then took the initiative to suggest that she try to locate another one in another store. She sent me an email receipt, and will hold the lamp (or lamps if I am lucky!) until we gat back from our vacation. That is superior customer service! I hope you commend her for taking the extra time to help out a customer - a phone customer no less! Thanks for giving me this opportunity to tell you what a great employee you have.M B McGStanley, VA
