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October 2023 by M B
I’m just saying that if there was an award for ‘Nicest, Most Helpful Person in the World’… the staff here would AT LEAST be nominated, and I think they’d have a decent shot at winning it.
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September 2023 by A leigh
Extremely helpful staff! Nice store. Cute cat :)
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September 2023 by Kevin R
Laura provided a pleasant and personable experience while helping us pick shoes. We bought two pairs and we'll be back again!
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August 2023 by Joshua Poulton
Staff was super helpful! Found shoes that fit my narrow feet perfectly! Highly recommend!
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July 2023 by Lesan Lucas
Very helpful and knowledgeable staff! Their online appointment service helped us find the right running shoe for our current needs. Highly recommended!
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February 2023 by Michele Hough
Great place, you can be fitted here and they'll make recommendations for you.
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November 2022 by Benjamin Ford
I have been experiencing arch pain for a few weeks and needed a new pair of shoes, the young man who helped me pointed in the right direction and now I feel like I’m walking on a cloud.Great job, great store, I’ve been buying there for years, but today specifically was a game changer.
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November 2022 by Andrea Harrison Mongold AIFD (Flowers by Snellings)
Very helpful and friendly staff- will be back for more track/running shoes in the future.
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August 2022 by Jamie Washington
Colyn was incredibly helpful in getting me fitted for my new pair of shoes!
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July 2022 by Robin wolfe
Thank you so much for your time your patience and your advice on my purchase today. This was definitely a great customer service and I wanted to say thank you Glen Tortorella, I will be a returning customer.
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June 2022 by Lisa Minney
A running store with nothing but the best, great atmosphere and staff that love what they do!
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April 2022 by James Powers
Stopped in here for the first time today. Was having issues with over pronation when I walk or run. Abigail was supper helpful and extremely knowledgeable of what I needed. The first pair of shoes she pulled for me to try was like walking on clouds. Runners Retreat will be getting all of my business when it comes to running shoes from here on out.
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April 2022 by Jamie Simmons
This weekend I drove all over Hagerstown MD looking for some track running shoes. NO ONE had any none of the large box stores small ones either. I called Runners Retreat and the very nice sales lady told me they had them and was very helpful even though it was Sunday and they were about to close. I could have asked for better customer service and great prices and recommend this store to anyone who has kids running track and field. Thank you so much for going above and beyond with your customer service.
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March 2022 by Rick Cockrill
The staff are knowledgeable and friendly. Got me all set for my next running adventure.
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January 2022 by Kelsey Seymour
Just had the best experience shopping for a pair of shoes I needed after a running injury. Collin was super helpful, knowledgeable and patient while helping me find the perfect pair.
