January 2024
Very poor customer service. 10 day turn around on an oil delivery. Their website is very confusing and takes 30-40 minutes to get anyone on the phone.
June 2023
The worst customer service ever!! They were great until they were purchased last year. Now, even if you are below 10% and need a refill they will take a week to service you. When you call for help they say "too bad that is our policy. If you run out then we will come out sooner". WHAT?!? Stay as far from them as you can!
July 2020
The lady Laurie I spoke with was very kind and courteous. She was very knowledgeable. She made sure a understood every thing that was involved with setting up an account and and the delivery of the propane.
