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March 2024 by Fred Katana
Communicative, professional and friendly service. 10/10 would recommend
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March 2024 by Rocio Miranda
Dale was very kind and helpful when dropping off the PODS. It was my first time using PODS and he explained everything to me, including tips on how to load it. His information and insight were super helpful
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December 2023 by Joe Ciangiola
Great timing for delivery,pick-up,redelivery and final pickup.make sure that the Pod door and slide lock are tested and verified for good operation.
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December 2023 by Jane Doh
BE AWARE the address on google is incorrect, the correct address is 140 Independence Drive, NOT 220 Victory Road. I had to call their customer service to get the correct address. WHY don't they correct it, really strange and almost suspicious why a professional company would leave it that way
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November 2023 by Judith Zoellner
Movers stink! And, I used the "Next to the best"...
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November 2023 by Sharon Beddow
Dale A. Woodward was absolutely amazing. Wonderful attitude with his customers and explained everything very well. Thank you Dale, God Bless
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September 2023 by Viktor B.
08/31/23 PickupFast loading (rolls of styrofoam)Great service overall
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June 2023 by Michele Unangst
Zero stars, temporarily lost our container for a week, lots of run around and lying to me, told I would be compensated for my situation, 16 months later I STILL can't get compensation and customer advocate NEVER returns my calls or emails. First and last time using PODS. Neglectful, uncaring big company.
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June 2023 by Margaret Hellmuth
Overall a good experience. The best was the guy working at the location of our POD. He was beyond amazing!
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June 2023 by Don Cattell
Good service . Placed exactly where was needed. And very time convenient. Being a retired mover is was easy.
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May 2023 by Thomas Hamilton
Great location, amazing staff (thanks and blessings, Leonard and Robert), totally professional, exceptionally impressive. I could not be more gratified with how I was treated. Bravo, PODS!
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April 2023 by Jeremiah Goines
Unclear on dates an times of pick-up/delivery of PODS container. Customer service reps I spoke to could not solve the issue. Asked for a manager, and the manager pretty much did nothing to resolve the issue. All persons I spoke to just apologized that the previous person didn't explain dates and times of delivery and pick-up. Poor customer service. On top of that, my date was changed and was charged a full additional month for 5 days after the billing cycle. PODS didn't pro rate the month, just took the full months payment. SMH
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April 2023 by Jennifer Turton
Great actual service, but horrible customer service experience. We were baited and switched and ended up being charged double what were originally quoted. We were misled to believe that a change order would only apply to any new mileage. We have been fighting with PODS for over a month to get this rectified with little to no response from them. Save the headache and pay pros to load up a UHAUL and drive your stuff yourself. It's not worth it.
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March 2023 by Jeannie Woullard
Very hard to get in touch with anyone when you have an issue with the unit. Received the unit on a Saturday, went to place items in the unit on Sunday, and noticed there were roaches in the unit. Immediately reached out to pods via email no response. Needless to say, hired an attorney who sent two letters to them, both came back undeliverable, sent a fax with no resolution as well. Called the company again, finally someone forwarded my information and said they do not have an address for legal correspondences, but someone will reach out to me. Received an email inquiring about my situation about two days later. I've responded to the email with photos, but still no corrections or resolutions have been made. Had the unit for two months and was not able to use the unit. Very upsetting!
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December 2022 by m Kp
Horrible experience. Delivery guys were wonderful. Billing and customer service is a nightmare!