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February 2024 by Ron Crider
I had a good experience with the grooming staff. Very nice ladies that work there
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February 2024 by Tracy Reitnauer
Very nice,clean and well stocked store.
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December 2023 by Jason marple
Big thanks to Kelsie! She was very knowledgeable and helpful with helping us pickup out our first tortoise with all the necessary accessories.
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November 2023 by Alysia m
Always have everything I need for my bunny girl and gecko guy.
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November 2023 by Paul Weatherby
Arrogant, unfriendly staff. ? Asking them the simplest of questions is like pulling teeth. Just walk out the door. Better choices elsewhere.
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October 2023 by Carol Semla
Winchester Va very friendly. Awesome staff.
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October 2023 by nicole Riblett
Been my go to for my one cats urinary wet food. They are always helpful and plenty in stock.
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September 2023 by Ron Allwine
Quality products, great variety, super friendly staff and very helpful.
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September 2023 by Ash Wells
The vet staff at this location is amazing ! Very nice to customers and they cate for your Animal as if it's their own! Great staff, great prices ! We stopped going to our vet of 5 years once we came here !
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August 2023 by DIann James
Always a treat for Nola to shop here. Here's Nola after visiting the Grooming Salon. Her coat is so silky as she's growing out from an all over very short cut.✂️
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August 2023 by Olga Banessa
The worst experience ever, my first visit for grooming my Mini Snauzer and the last. They didn’t perform the haircut that I told them, neither clean the ears, eyebrows. They told me my dog was agresive, my dog is 11 years old and I never had a problem before. When I asked for my money so I can take him to his usual groomer the gave me only have of the money. They should call me if they taught they can’t handle my Mini Snauzer. I can’t imagine how is going to be with a big dog. Something to think about. NOT RECOMMEND IT TO ANYONE THAT REALLY CARE ABOUT THEIR DOG.
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July 2023 by Cat W.
Signal blocking??? While in PS, winch store, I was getting ready to buy something for my dog. I had my 10% coupon on my screen from playing Treat Trail. My spouse, was going to get something else. So, since I had a 15% coupon off too I tried to send it to him. Got buffering issues, then something about SSL, then I couldn't get back into the PS app to get my 10% coupon to show up. That totally sucked!!!! What's the point? If we can't use the app while in YOUR store?
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July 2023 by Logan Six
They were very helpful and also welcoming. I was able to make my purchase with confidence
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June 2023 by Marlene P.
Your dog trainer in the Winchester VA PetSmart, Patricia, has no idea how to deal with customers to your establishment. I went there for a consultation and she acted like I was expecting her to train my dog in 15 minutes. I went there for advice and to possibly, schedule future training. She was very caustic and disrespectful. I never had a dog before. I got admonishment and put downs. During the appointment she tried to force my dog to do what he is not trained to do and admonished me for not knowing how to train him! This is exactly why I needed an Expert and why I went there! After my appointment at PetSmart I heard from two other people who have had awful experiences with her. One of those persons works at my Vet. If this is how she treats her customers, how does she treats the dogs she trains?
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June 2023 by Megan King
This PetSmart was nice and clean. The staff was nice.
