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“I needed a new phone. I went to the AT&T store in Bealeton. I was greeted as soon as I entered. Matt, the manager, took care of me and he was courteous, efficient and very knowledgeable. I give Matt a 5/5 rating for his an excellent customer service .”
“Excellent customer service!Candace was instrumental in getting a fraudulent purchase removed and suspended from my account when the corporate store did nothing to correct their error.”
“Jacob, Raini and Scott were professional, knowledgeable, helpful and friendly. They helped us get exactly what we needed, and their advice was very useful. I don’t think I’ll ever go to a different AT&T store.”
“Verizon should thank their Team Member, Kyle Case, for obtaining a new customer today! He went far beyond expectations and ended up with a new Verizon Wireless customer whom otherwise would have went to another carrier. Customer Service skills were awesome.”
“I had an issue with my phone and was greeted right away and my problem solved quickly! I even thought about an upgrade and they had the phone in stock! Great customer service!”
“Not happy my phone, Samsung S10+ was slowing and less battery time, but so far very happy with the new phone, S24 Ultra. Long wait time was due to many customers with lots of questions. All employees are very helpful and knowledgeable. And all good after 'Michael' from the Pleasant Valley, Winchester VA AT&T store took very good care of my wife and I! Thanks! Dave & Lisa W.”
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“My phone wasn't charging, and it was fixed in less than 5 minutes. Because it was a simple repair, he didn't even charge me. Highly recommend and will return in the future.”