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February 2024 by Constance Haas
Mr. Embhard is friendly and accomodating. My experience with him and his staff leads me trust him with my 2005 Ford Taurus.Services: General repairs & maintenance
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October 2023 by Shirley Jones
The service I received from the time I entered the door to the time I left was excellent. Was greeted with smile the customer service was outstanding the work took a little over an hour but the car doesn't sound like a truck anymoreService: Exhaust
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October 2023 by Randy MacDonald
The visit to the local Meineke for oil change, and tire rotation was great . They got started when they said would and finished on time the office staff was polite and courteous . I recommend them to everyone. Randy MacDonaldServices: Tire rotations
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October 2023 by Sherri Hall
Wanted to give a big shout out to Meineke in Winchester for taking such good care of us as we were traveling out of state. While we were driving something broke loose in our car and started making a horrible noise. My husband thought it might be the transmission and we were sure that we would miss reaching our destination all together! We slowly mapped the closest Meineke and pulled into the store in Winchester with panic and sadness. The manager assured us that he would get to our vehicle right away and the mechanic who was going to lunch even postponed it to put our car on a lift and check out the damage! To our surprise and sincere thanks, we found out it wasn't the transmission at all but the heat shield that had come loose and was just about to get entangled in our drive shaft! Meineke got our permission to remove the heat shield from the vehicle all together WITHOUT CHARGE! Can you imagine that! Our day and our vacation that started as a disaster wound up with such a blessing! I know that in saying this, the manager may be inviting a lot of requests for free service, but I wanted to say that this manager truly saw how devastated we were and really went out of his way to make our entire trip better because of this one action.
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October 2023 by Skip Tillson
We were pulling our RV and stopped for 3 nights in Winchester VA. Our truck had a major front suspension issue going on and we were extremely worried about even driving it any further. However we called the local Meineke shop there on Valley Ave and when we told them the issue they told us to bring it over immediately and they would look at it. They put the truck on the lift and immediately saw the issue. They quoted us a price and had the parts to fix it the next day! By noon they had the truck repaired and we were able to leave the next day with no fears. We made it back to FL with no further issues. We can’t thank the folks at that Meineke for their commitment to quality service and the outstanding customer service they afforded us in our time of desperation! Thank you Valley Ave Winchester VA. We’ve already told family and friends about your great group of employees and their dedication.Service: Steering & suspension repair
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August 2023 by John Ross
Meineke in Winchester provided much needed prompt and professional service to my 13-year-old SUV at a very reasonable price. Os, the owner, carefully described, and even better, showed me issues that needed fixing. I was very impressed with the way he treated other customers as I waited for my car to be repaired. Recently moved into the area, Meineke - Winchester has become my go-to service center. Thank you very much!
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August 2023 by Kent Vicary
As a person who does all of his ownMech work, I was skeptical about goingTo a shop. But Due to a recent surgery I had no choice.My daughter referred me toMeineke and I am very pleasedWith the work they did , includingA brake job and AC service.Osbert the owner was very helpfulAnd I highly recommend this shop.KentServices: Auto A/C recharge
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August 2023 by Adebiyi oluwatobi Olamide
The Manager is a very nice person, so patient and was very helpful. I had my car fixed in no time and I left very fulfilled and happy.
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July 2023 by Cheryl Sura
Os and staff were efficient and quick ! Replaced my AC unit within 24 hrs on the hottest day of the summer. He was even concerned with the cost and made some calls to work a deal if there was one. I will consult with Meineke, Winchester VA each and every time now for repairs on my old model SUV. Highly recommended.
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July 2023 by John Frost
Thus far they have been above board. A month ago they alerted me to issues with my vehicle that could become a problem, giving me a quote. I saw it, but opted not to get it repaired then. Yesterday, the issue became more critical. I called, they had me bring it in and honored the quote from a month before.
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July 2023 by Chuck Noller
DO NOT bring your car to this shop. I had a water pump die, and this was unfortunately the only shop open. In the process of installing a new water pump they broke the temperature sensor, and tried to say that it was broken prior to arrival. (Prior to arrival temp gauge was functioning. ) The service manager then wanted to charge 200$ for a new one. The service manager was extremely rude and unprofessional, which was reciprocated. Update as of 3pm, I just bought a new temp sensor and found the wires to the old sensor were cut. Legal action is possible if corporate does not rectify this situation.
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July 2023 by Valerie Brown
Good morning,To describe the experience I had at Meineke, I had been having issues with my exhaust system, I was dreading it because of the cost.My car is a 2003 Chevrolet Malibu and I love my old car!I researched the matter and found that it could cost me three times the amount to replace the old exhaust system, as Os charged me for the parts, which I only needed a new muffler, and not a whole new system.THANKS to the team for checking this out, prior to my appointment to install.This, I think was on a Friday and by Tuesday morning, the part was in, I drove my car to the shop and the replaced the muffler right away while I waited. Within the hour, my muffler was installed.I am very happy with the sales and service that I received here at Meineke, and I will return for any other matters with my car.Great people and great service!!Thank you Os, for your prompt service, and to your team for the great service.⭐️⭐️⭐️⭐️⭐️
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July 2023 by Jocelyn Bacon
Had my Virginia state inspection done here today. The staff is very friendly and knowledgeable. The waiting area was comfortable, though I didn’t have to wait long as they were quick with getting me in and out. Will be back to them again!
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June 2023 by Cari Brown
Meineke in Winchester never disappoints. My daughter and I met at Meineke for her car knowing that there was an issue with the muffler and needed to be fixed in order to pass pass inspection. It also needed some regular maintenance, an oil change. Os, the owner knew my daughter was on a time constraint because she needed to pickup her children from daycare. He accommodated her and she was well within time to pickup the children from daycare. Os is an honest man who I will always trust with my vehicles.Services: Auto exhaust system repair
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May 2023 by Christopher Rademacher
I had a crack on the pipe leading into the catalytic converter, and they were completely upfront with me that it would be an extremely expensive repair. They worked with me and we opted to try welding the crack, saving me over $2,000! I would absolutely recommend them to anyone looking for honest mechanics who do a good job. I especially loved that they took pictures of the underside of my car, added them to a report, and notified what would need repairs in the future!
