About Mattress Warehouse of Winchester - Kernstown
Mattress Warehouse of Winchester - Kernstown offers a convenient shopping experience both in-store and at home. Customers can visit the store and receive guidance from sleep professionals who help select the right mattress, bed frame, or accessories. The staff is known for being attentive, knowledgeable, patient, and focused on understanding individual needs. For those preferring to shop from home, the store provides options to chat online or call and speak directly with a team member, ensuring personalized service even remotely. Many customers highlight the excellent customer service, praising staff members like Travis, Chuck, and Jacob for their helpfulness and professionalism. They take the time to answer questions, explain differences between products, and help find the best mattress suited to each person's needs. The store offers a one-year price match guarantee, giving shoppers confidence in their purchase. Delivery is prompt and smooth, often scheduled for the next day, with professional setup and removal of old mattresses. Customers report great experiences with fair pricing, personalized recommendations, and overall satisfaction with both the products and service. Whether upgrading for comfort, relief from back pain, or better sleep, customers appreciate the knowledgeable staff and straightforward process that makes mattress shopping stress-free. Overall, Mattress Warehouse of Winchester - Kernstown is highly recommended for quality products and excellent customer care.
Super friendly, takes time to listen to what we would like. Super easy process.
June 2024
Great customer service. Highly recommended store to shop your mattress needs!
August 2023
Sales person was easy to work with and answered all our questions. We purchased a mattress three weeks ago and it was delivered the next day, on time. We are very pleased with the service and product.