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October 2024 by Kyle Duarte
Lazy drivers who can’t follow delivery directions. Drive up the driveway!
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September 2024 by L E
I dread when a vendor uses Fed Ex. Their map tracking system is a joke, unless it means something when the truck doesn't move for five minutes on an empty road with no homes or businesses in walking distance.
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July 2024 by Matthew W. Furlong
FedEx, your delivery service is abysmal and you should be ashamed - straighten out your employee's poor performance or replace them as this nonsense cannot continue. I have already called and spoken to you about this, but nothing has changed. (by the way - in store is great service, this is about delivery)
FedEx Winchester has a long history of lazy delivery service by literally abandoning packages, including perishable foods, on the side of the road in the woods for us to find like a scavenger hunt.
They continuously and regularly fail to deliver to our home, hide the packages in the woods, and they further claim delayed deliveries due to "operational delays" over and over.
Consequently, due to their negligent and lazy deliveries, there have been a multitude of stolen packages followed by police reports which have been filed. In addition, excessively defrosted food deliveries from being left in the woods has also occurred.
In closing, please stop abandoning packages in the woods and properly delivery them to our residence like you're suppose to.
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June 2024 by Daronda Toole
I made a few User Errors due to my fingers accidentally touching the keypad before I finished reading the question. Would be best to have a Go Back feature.
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June 2024 by Michael Cook
Customer service was excellent. I just wish I could have written out the address myself. It was well stocked with the items to ship with.
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April 2024 by Crystal Gardner
A very nice young lady helped me with what I needed.
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November 2023 by Christine Parsons
Excellent service! Staff was very helpful!
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November 2023 by j k
Thank God they are here
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November 2023 by Leah Leivestad
Great helpful staff... In and out
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November 2023 by Laurie Yost
We love FedEx
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September 2023 by Emily Baxter
Kay was very friendly and helpful. She helped get what I was shipping out fast and tracking squared away so I didn't have to worry about it. I had bad experiences with Linda and Ellen, so I'll only ship if Kay can help.
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August 2023 by Jim
Well where to beginDriver leaves two packages on the street in front of my house and then the one that needed a signature just said I wasn't home so I went to the station to talk to a manager and was told both where in interviews and after 45 mins and seeing both managers go in and out of the office still no response just ignored me
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August 2023 by Chris R.
The past couple times I've ordered something FedEx has delivered it to my home and Wardensville West Virginia and it's done got wet. You are are becoming worthless. You don't put shit in bags no more I know when I worked there I had to put stuff in bags when it was gonna rain. Freaking worthless.
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June 2023 by Bluestocking Forever
The foul, nasty, disagreeable old bat that works here is just one of many, many reasons I ship only with UPS. Unfortunately, I was forced to use this location today because of a FedEx return label sent to me by a vendor. This hag has been here for years; I remember dealing with her wretched face long ago. What a wonderful surprise to realize I'd have to tolerate her vile attitude yet again.
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May 2023 by Kenny
customer service number could have better information but the staff at this location are caring and will do their best to help
