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November 2023 by Steven P.
Been going here for some time. If you're looking for a shop that will fix your car with bubble gum and duct tape and send you out with a cheap bill, this might not be your place.B&G has always been honest, but very thorough. I've left angry with a failed inspection a few times, but when I took the car apart I've always agreed with their assessment.I'd classify this shop as a "get what you pay for" type establishment...I am firm believer that you can kick the can down the road with vehicle repairs, but doing it right the first time is almost always less expensive in the long run.
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August 2023 by Anthony Hott
They've always been professional and reasonably priced.
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July 2023 by Anthony Trocchia
Did not leave happy after getting all new brakes and rotors on my F150. After spending over a 1,000.00 dollars my brake pedal was very soft, I took it back and told Vince the whole reason we replaced them in the first place is because he recommended them on the prior service and the brake pedal was starting to go soft and he agreed it was because they needed to be replaced. After picking it up and driving home the brake pedal was just as soft if not softer than before the 1,000 dollar service, when I returned he test drove it and said it feels fine to him, I told him I was not happy, he just looked at me and said all he could do was for me to bring it back in and maybe try bleeding the brakes even though he said they didn't see anything, never apologized or said said sorry about that or anything. We have spent thousands of dollars at that service department between our vehicles, you would think I could get a ( sorry about that, or, let me see what I can do. ). We will be moving on.
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June 2023 by Grace S.
Go here. Good team. Honest. Do not go to AAMCO in Winchester. Go here. Honest and straightforward
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May 2023 by Emily Stobbe
My husband had his vehicle serviced here this week. They provided a fair quote, & a reasonable pick up window. In fact, they said it would be ready the next day, but called several hours later & it was ready & repaired! My husband’s car rides like a dream now. Very pleased.
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July 2022 by Bre Parsons
Dropped my car off at 8:00 for two new tires, aligned as well as an oil change and inspection sticker, ready for pickup at 10:00. Phenomenal customer service and great atmosphere. ?
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July 2022 by kixster911
Friendly, courteous, knowledgeable staff. The place is clean as a whistle! Glenn rock's!
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May 2022 by Anti Caries
My first visit to this shop with and an emergency nail in my tire early in the morning! They worked me in and within an hour it was all taking care of and saved the day! I was able to go to work and picked up my daughter from school on time. Thank you guys
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April 2022 by Bart DeGraw
I have been taking my vehicles to Bill & Glenn's for about 10 years and have always been completely satisfied with the work performed. Vince has always been great at getting the vehicle scheduled, sometimes on short notice, and providing honest, objective advice. After the service, Matt always follows up to make sure everything was up to expectations. Kudos to them and to the guys turning the wrenches; I don't know those guys' names but their work speaks for itself.I recommend Bill & Glenn's any time I get the opportunity.
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April 2022 by Nick Heishman
Bunch of honest, upfront, down to earth group at Bill and Glenn’s. What’s not to like? Vince truly is a valuable team member and I am always pleased working with him on my cars. Been bringing all my cars here for years and will continue to do so. Keep up the great work guys and make sure to celebrate!
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March 2022 by Khandi Banks
Bill and Glenn's Tire and Auto are honest and that's why I always come here. Mr. Vincent is nice, very knowledgeable, and helpful. These guys are amazing and I trust them with my Luna!!!
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December 2021 by howie Lore
Always great service from advisors Matt & Vince,,,plus the shop guys!! Will be back!!
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October 2021 by Howie Lore
Great service & more makes it worth driving from the OBX!
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October 2021 by Robert Neilson
They took care of my bad tire quickly, and for a good price. The place is really clean, and everyone I worked with was friendly and helpful.
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September 2021 by Ann Hutchinson
I bought a used car with a LOT of miles. they checked it out for me, were very thorough and very reasonably priced. Definitely recommend!