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November 2023 by Patricia Macyntyre
This is $26 dollars worth of ice cream ? The customer service at this Baskin Robbins is the worst!!!!! I will never get anything from this place again! I will Never recommend this place.
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September 2023 by Laft Outloud
Baskin robbins usually serves good ice cream products
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July 2023 by Alissa Hand
Closed for cleaning at 7pm. Employees are not kind either, always seem to be annoyed at the sight of a customer.
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April 2023 by Vicki Lyttle
This location NEVER has the flavor I want. The Martinsburg location at Foxcroft has the flavor I want but no containers. Ridiculous!
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December 2022 by Wayne Graham
I have tried to order delivery at least 6 times. Every time I end up having to cancel my order because they never seem to have all of the ingredients. I would not recommend Baskin-Robbins to anyone.
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August 2022 by KATHLEEN
Very rude staff, cashier didn't like that I wouldn't walk away to read the flavors for a doordash order. Talked back and had this extremely useless demeanor. Very young, management should look into more training. Lexi was the rude employee
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June 2022 by Ralph Mouf
These places are constantly out of anything and everything customers order if you do order pick ups for apps skip picking up and delivering for these locations it’s a Time trap you’ll end up spending 30 minutes talking to the customer about what is there
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March 2022 by Andrew Corp
Christina was great, made a wonderful shake
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July 2021 by Sdh4390116
A sad excuse for a Baskin Robbins. Only 18 flavors of ice cream. Basic staple flavor of strawberry not included in the 18.
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June 2021 by Teri Rowell
Limited selection of ice cream...very limited.
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June 2020 by Courtney Hamilton
Went there with my daughter and husband this afternoon. Hands down worst experience. After waiting almost 10 minutes (in a dead store) for service, the girl, who seemed to be first day on the job, took nearly 20 minutes to make 1 kiddie cone, a caramel blast (that tasted like peanut butter) and a milk shake. She ended up remaking mine and my husbands twice just for my husband to throw his away as soon as we walked out because his was nothing but milk with snickers chunks. She had to stop and ask someone for help who didnt help her. Dont get me wrong I sympathize with the girl if she wasnt properly trained bur if thats the case, she shouldnt be left to work alone business being slow or not. We wont be back.
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November 2019 by Anonymous
So we stood at the counter waiting for someone to show up, after 5-6 minutes we finally waved down a guy in the back office who wasn’t working but BS-ing with another worker. He rolled his eyes at me and kept an angry stare at us for asking for different samples.
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April 2019 by SHERIN WILLIAMS
I bought a banana split for the 1st time and it was delicious. Thank you baskin Robins.
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January 2018 by Mya Light
Very clean food was great i loved it
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May 2015 by Punkdesignercat
I LOVE this Baskin-Robbins! Personally I believe it to be the best one in all of Winchester! Great service and very friendly workers! I never leave unsatisfied and always want to come back for more :)
