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September 2024 by Noah Carr
Clay was a great help. Didn’t try to sell me on anything I didn’t want. Focused on providing me with the information I needed to make my own decision which I appreciated.
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September 2024 by Marsha R
Cathy was very helpful, patient, and knowledgeable. She made our shopping experience most pleasant. The only thing I did not like was to find out at the register that all sales are final. So if something catastrophic happens, we will be out 11K. I would have liked to have known that up front before finalizing the purchase.
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September 2024 by Travis Edwards
Clay was great! He let us browse and came to help whenever we had questions. He was incredibly patient and knowledgeable. We are so excited for the new sectional we purchased!
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September 2024 by G Ewing
Joan at Ashley Furniture was an absolute gem to work with! From the moment we walked in, she greeted us with a warm smile and a genuine willingness to help. We were on the hunt for the perfect couch, and Joan made the process effortless. She took the time to listen to our needs, ensuring the dimensions were just right for our space. Her professionalism shone through in every interaction, and she made the entire experience enjoyable. Joan also guided us through the financing process with ease, making sure we were comfortable with every step. We couldn't be happier with our purchase, and it's all thanks to Joan's kindness, expertise, and attention to detail. If you're shopping at Ashley Furniture, ask for Joan—you won't be disappointed!
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August 2024 by brandeedodd
“I had the pleasure of working with Kelly during my recent visit to Ashley Furniture, and I couldn’t be more satisfied with the experience. From the moment I walked in, Kelly greeted me with a warm smile and a genuine willingness to help. Kelly was incredibly knowledgeable about the products, patiently answering all my questions and offering insightful suggestions without ever being pushy.
Thanks to Kelly, I found the perfect pieces for my home, and I’m absolutely thrilled with my purchase. If you’re in the market for new furniture, I highly recommend asking for Kelly—you won’t be disappointed!”
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August 2024 by Mitch Bauer
Cathy was very helpful in selecting our New Mattresse .
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August 2024 by Breanna Rogers
Joan at Ashley’s in Winchester VA was such a great help! She was persistent in helping us find our dream sectional! We would recommend her in any way!
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August 2024 by Michaela Wilson
Amazing experience at Ashley today with Cathy. She was knowledgeable and gave us helpful information to decide which couch we wanted to buy! So excited to add this sectional to our new house!!!!
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August 2024 by Keith Hernandez
Lori was great! Very knowledgeable with the products!
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August 2024 by Jan Palmer
Clay was great to work with, answered all my questions. Can’t wait to get our sofa and loveseat!
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August 2024 by Anthony Meyer
Speedy, to the point, easy to work with. Highly recommend
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August 2024 by Richard McConnaughey
Lori greeted me and showed me exactly what I was looking for (recliner). Was professional and not pushy. I was in and out without hassle!
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August 2024 by Kathy Fletcher
Brett was great and very knowledgeable about the sofas I was looking to purchase. Didn't overly push the financing or warranty, since I wasn't interested in either of those items.
Only disappointment was for the cost of delivery and setup it should have included removal of old furniture.
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August 2024 by Spike Plays
My experience at this store in Winchester was so awesome! I had the pleasure And the help from Joann Kern... She is so wonderful and pleasant to work with!! She made the sale easy peasy!!! And is so informative and best of all so caring!!
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August 2024 by Kristine Roberts
Great customer service from Kelly. Very sweet, personable and helpful. Awesome friendly experience